Working in east downtown community to help keep PWUD safe and get access to resources they are in need of.

Providing one on one support, advocacy, and accompaniment for clients in the Safer Opioid Supply Program.

• Canvas streets providing marginalized and street involved people with hygiene and harm reduction supplies.• Counsell & provide support to clients on outreach who need access to shelters, medical services, need to know how to use naloxone, or just need to talk.

• Strived to assist customers in finding the right products to suit their wants and needs using qualifying questions and creating a custom shopping experience.• Use my knowledge and experience to educate customers about sexual health and other topics such as consent and boundaries. • Merchandised store displays and front windows to draw in crowds and increase sales around focused products.

• Assisted in a tailored shopping experience for taller women, who often carried height and self esteem issues, providing support and encouragement to customers while assisting them shop. • Performed monthly safety checks and walkthroughs of the store, created a store health and safety board, dealt with public health and oversaw the wellbeing and safety of my co-workers as safety officer.• Oversaw and prepared store for inventory twice a year for 5 years. • Created a streamlined procedure to ship online orders that was then used as the company guidelines.• Processed and organized click and collect orders sent to the store for customer pick up. • Received stock from warehouse, counting the items, unpacking, hanging, and pricing to get ready for sales floor.

• Enthused customers through jokes, games, and a positive attitude to create a enjoyable upbeat customer experience.• Supervised games to ensure safety of players and fairness of the game.• Ran multiple parties at once on a strict schedules in a fast paced environment, from start to finish.