As the Chief Technology Officer for Mihan Retail Development, a key division of the Mihan Industrial Group, I hold executive oversight across a diversified range of retail sectors, including E-commerce, Discount Markets, and Hypermarkets. My leadership spans the entire holding group's technology departments, including but not limited to companies like Whalemarket, Dailymarket, Alinland, Aldy, and Rocket.Key Areas of Expertise:- Technology Strategy and Vision: Development and execution of forward-looking technology roadmaps that align with business goals.- Enterprise Architecture: Oversight of the design, implementation, and scaling of technology frameworks to support organizational objectives.- Innovation Leadership: Spearheading the identification and adoption of emerging technologies to keep the organization at the forefront of the industry.- Cybersecurity Governance: Establishing and maintaining robust security protocols to protect organizational data and infrastructure.- Cloud Computing Strategy: Managing migration to, and governance of, cloud-based solutions for increased scalability and cost-effectiveness.- Software Development Lifecycle (SDLC) Management: Ensuring the effective development, deployment, and quality assurance of software products.- Data Analytics and Business Intelligence: Leveraging data-driven insights to inform decision-making and strategy.- Vendor and Partner Relations: Strategic management and negotiation with technology vendors and partners to align with business goals.- Team Development and Talent Management: Building and leading high-performing technical teams, including talent acquisition and professional development.- Regulatory Compliance: Ensuring that the organization's technology practices adhere to relevant laws and industry standards.- Operational Efficiency: Streamlining IT operations to increase efficiency and reduce costs while maintaining high performance and reliability.

Duties:Responsible for networking, design, installation and maintenance services. Supporting users and network administrators over the telephone and byemail. Maintain the companies network infrastructure. Networking and providing support for Windows, Macintosh and Linux issues. Configuration and testing of any new hardware and software. Travelling to client sites to help with installs, deployment, andtroubleshooting. Management of the daily data backup and retrieval scheme. Installing and operating Windows desktop and server operating systems. TCP/IP networking and hardware maintenance and repair. Training new employees. Assistance with training of staff and compiling procedural documentation. Assisting the network manager with support requests. Ensure computer hardware is safe & complies with health and safetylegislation. Applying patches in accordance with company procedures.

Retail company.

Q-commerce:Duties:Datacenter design and construction, using HPE DL G10 580, 360,380 and Dell EMC as the main storage solution all on vSphere 7 platform serving hundreds of remote clients and local users and Aldyexpress web site.WAN and LAN campuses design using Cisco switches and routers and AIR AP’s.Managing Internet infrastructure (Publishing, shaping, distribution to clients) via Cisco routers, Mikrotik devices and Microsoft TMG along IBS as the AAA service.Presenting infrastructure and dedicated services (Operating system, security basic measures, performance tuning …) to enterprise services almost all based on SAP.Securing the infrastructure using different products and services like Dot1X (NPS and Cisco SecureACS), best practices on routers and switches, FortiGate and Sophos UTMs in clustered mode, etc.Layered backup design in different geographical sites via Symantec BackupExec and Veeam BR (onsite, offsite and also an external copy on tapes using HPE tape autoloaders)Providing all infrastructure services such as AD DS, DNS, DHCP, NPS, WSUS and also organizational communications based on Microsoft Exchange and Skype business.Monitoring the whole infrastructure services via PRTG and communications by SolarWinds.

Ecommerce:Duties:Architect, implement, and maintain network solutions that provide core infrastructure, including private cloud, and integrate with services and systems running in virtual private and public cloud infrastructureCommunicate with team to identify needs, monitor performance, and diagnose and resolve issues with network and systemsProvide project management for various network activities, including upgrades, implementations, and migrations, offering technical direction and user support as neededCreate, update, and maintain documentation of environment and operational proceduresCreate reports and documentation outlining findings and solutions

Retail Industry-FMCGDuties:Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisionsEnsure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutionsAnalyze processes, technologies, and vendors continually to find areas for improvementPrepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needsTrain employees to use software and hardware; troubleshoot issues and provide technical support when neededDevelop and execute disaster planning and maintain data backups

Retail Company.Duties:Managing a team of over 12 technical staff. Strengthening the IT infrastructure through to implementing new technologies. Responsible for hardware and software installation, maintenance and repair. Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases. Recommending and implementing improvements and efficiencies. Reporting to the IT Director & Chief Executive. Having excellent time management, confidentiality & communication skills. Having strong IT, commercial, planning and budgeting skills. Management of server software and associated backup routines. Evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services. Responsible for the recruitment and training of new staff. Writing documentation for ICT procedures, security and disaster recovery. Maintaining documentation of changes regarding users, functions & systems. Managing the internal & hosted network infrastructure including firewalls, servers, switches and telephony.

Retail company.

Garment Manufacturing and Retail Comapany .Duties:Responsible for networking, design, installation and maintenance services. Supporting users and network administrators remotely.Maintain the companies network infrastructure. Networking and providing support for Windows, Macintosh and Linux issues. Configuration and testing of any new hardware and software. Store Visit on provide om site services such as installation, deployment, and troubleshooting issues.Management of the daily data backup and retrieval scheme. Installing and operating Windows desktop and server operating systems. TCP/IP networking and hardware maintenance and repair. Training new employees. Assistance with training of staff and compiling procedural documentation. Assisting the network manager with support requests. Ensure computer hardware is safe & complies with health and safety legislation. Applying patches in accordance with company procedures.

Retail Industry-FMCGDuties:Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisionsEnsure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutionsAnalyze processes, technologies, and vendors continually to find areas for improvementPrepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needsTrain employees to use software and hardware; troubleshoot issues and provide technical support when neededDevelop and execute disaster planning and maintain data backups

Manufacturing Company.Duties: Work closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makersProactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivityCreate and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sourcesDefine and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solutionDevelop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across datasets

Retail Industry-FMCGDuties:Providing technical support to organization staff.Install, configure, and support workstation software, hardware, printers, and phonesAnalyze staff needs, identify vulnerabilities, and boost efficiency and accuracyExecute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlesslyImplement applications and software upgrades and troubleshoot any performance issuesTrain employees in using software and hardware, and provide technical support when needed

Payment Service Provider.Duties:TMS Controller in Refah Bank & Keshavarzi Project.TMS combines order entry, rule-based trading, order management and FIXconnectivity in a single broker-neutral trading platform.