Cellium streamlines warranty management and customer support service for light-weight vehicle parts with an easy-to-use application and an efficient support system for management.• Defining product vision, roadmap, and growth opportunities.• Monitoring external affairs or events affecting business operations and working with external partners to assess and establish new product partnerships for clients in the automotive industry.• Provided expertise in accessories for automotive products and worked closely with car product owners, program managers, and other relevant stakeholders to develop and launch new products.• Set strategies based on customer needs and backlogs to meet goals based on KPIs.• liaised with the tech team, translating product needs into technical specs (Like cristal clear tasks and meetings) and ensuring smooth communication for optimal delivery.

- Orchestrated cross-functional teams in the successful launch of a new app version.- Spearheaded the creation of user stories, management of the backlog, prioritization of tasks for design and development teams, and ensured timely feature delivery.- Increase in orders for providers through the implementation of direct order features.- Ensured alignment of product features with the company's overarching strategy, goals, and OKRs.Identified and analyzed deficiencies and customer pain points, providing impactful solutions.- Developed faster payment solutions, and increase in users adopting online credit and payment.- Introduced a new performance indicator for users during the COVID-19 pandemic.- Streamlined stakeholder management by focusing on problem discovery and addressing customer needs consistently.

- Concentrate on the designated product, assembling the appropriate team, and attaining the specified objectives within a defined timeframe.- Collaborate on crafting enterprise readiness and go-to-market plans, ensuring seamless execution by engaging with all departments.- Assume responsibility for the product's vision, overseeing planning, design, and ensuring quality standards.- Delivering innovative solutions tailored for organizations.- Compile a comprehensive report on Outlook product trends and statistics for stakeholders.- Conduct regular meetings with users and vendors to refine system specifications.- Enhance user onboarding, activation processes, and overall product engagement.- Successfully tested and implemented a novel monetization model, resulting in a growth rate exceeding 200%.

- Assessing deficiencies and addressing customer pain points, offering insightful solutions.- Overseeing day-to-day operational facets of a product, including budget, production schedules, project details, and status.- Formulating and managing Key Performance Indicators (KPIs), prioritizing tasks to achieve optimal results.- Creating and maintaining backlogs, overseeing prioritization and tradeoffs.- Implementing and analyzing user behavior to deliver relevant content.- Managing priorities across concurrent projects and providing support to the marketing department for timely campaign launches.- Enhancing and maintaining executive approval for new features through the development of effective business cases.- Collaborating closely with the marketing and growth team to craft engaging strategies.- Successfully delivered mobile and web applications catering to over 7.5 million users.

- Recognizing emerging market opportunities and communicating findings to the Manager.- Maintaining communication with colleagues and management throughout the sprint.- Executing specific duties and responsibilities as outlined by management.- Conducting research and troubleshooting customer problems and inquiries.- Documenting progress and status through comprehensive reports.- Providing a weekly report to the Product Management Manager summarizing all activities and meetings.- Employing various techniques to foster product growth.- Actively participating in trade shows and supporting various product development initiatives.

- Facilitating collaboration with other companies to initiate content services.- Managing content on the Mobibook MCI Android app store.- Engaging in activities within the Value-Added Services (VAS) department.