Ali Rustom
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Ali Rustom Email & Phone Number

Workforce Management Supervisor at Crescendo
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 9 work roles 3 schools
1 work email found @partnerhero.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email a****@partnerhero.com
LinkedIn Profile matched
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Current company
Role
Workforce Management Supervisor
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Company size

Who is Ali Rustom? Overview

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Quick answer

Ali Rustom is listed as Workforce Management Supervisor at Crescendo, a company with 193 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at partnerhero.com and a matched LinkedIn profile for Ali Rustom.

Ali Rustom previously worked as Workforce Lead at Partnerhero and Workforce Management Analyst at Partnerhero. Ali Rustom holds Bachelor'S Of Arts, English Literature from Damascus University.

Company email context

Email format at Crescendo

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{first}.{last}@partnerhero.com
86% confidence

AeroLeads found 1 current-domain work email signal for Ali Rustom. Compare company email patterns before reaching out.

Profile bio

About Ali Rustom

On a journey of growth and finding purpose.

Current workplace

Ali Rustom's current company

Company context helps verify the profile and gives searchers a useful next step.

Crescendo
Crescendo
Workforce Management Supervisor
Canada
Website
Employees
193
AeroLeads page
9 roles

Ali Rustom work experience

A career timeline built from the work history available for this profile.

Workforce Management Supervisor

Canada

Workforce Lead

Current

- Established and optimized processes and procedures for a growing Partner business, improving operational efficiency and outcomes.- Provided continuous valuable feedback to stakeholders including Program Managers, Partners, and Associates.- Collaborated closely with support managers and supervisors to develop efficient staffing and scheduling processes.

Mar 2023 - Present

Workforce Management Analyst

- Designed, implemented, and refined workforce planning models to meet the evolving needs of our support teams.- Managed staff scheduling requests to optimize workload balance and operational efficiency.- Provided expert consultation on best practices for data measurement within specific contexts.- Led staffing optimization efforts for the customer.

Jan 2022 - Feb 2023

Customer Support Associate

- Delivered exceptional customer support through email, addressing inquiries and resolving technical issues promptly.- Provided valuable feedback on process pain points to improve customer experience.- Maintained a positive, empathetic, and professional demeanor with customers at all times.- Collaborated effectively within a high-performing team, fostering.

Dec 2020 - Jan 2022

Arabic Interpreter

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Interpreted during Cultural Orientation classes, medical check-up appointments, and over-the-phone inquiries.

Oct 2020 - Mar 2021

Arabic Interpreter

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Provided interpretation services for refugees during resettlement processing interviews with organizational staff and Department of Homeland Security officers during circuit rides.- Interpreted during Cultural Orientation classes, medical check-up appointments (upon special requests by IOM), and over-the-phone inquiries.- Translated legal documents.

May 2015 - Sep 2020

Arabic Translator

Wawasan Destiny Translations

Remote Work

Translating and proofreading legal documents and academic certificates from Arabic into English and vice versa using Google Docs and Sheets.

Nov 2015 - Jul 2016

Compliance Officer - Unit Lead

Al Diar Exchange And Money Transfers - Western Union Agent

Damascus, Syria

- Ensured company compliance with Western Union and central bank regulations, and intra-agent agreement terms.- Managed and updated database to ensure accuracy and completeness.- Identified and reported suspicious activities and large currency transactions.- Led a team of internal auditors and supervised transaction audits to maintain database integrity..

Oct 2009 - Apr 2014

Customer Service Representative

Al Diar Exchange And Money Transfers - Western Union Agent

Damascus, Syria

- Provided prompt customer service, assessed needs quickly, and maintained positive customer relationships.- Responded professionally to inquiries and escalated unresolved issues to appropriate departments.- Facilitated instant inbound and outbound money transfers via Western Union's service.- Managed domestic money transfers across Syrian provinces.

Nov 2007 - Sep 2009
3 education records

Ali Rustom education

Program Graduate, Customer Experience

Activities and Societies: Weekly zoom meetings with industry top-practitioners and 1:1 mentor sessions on workplace preparations.A remote.

Spanish Language, B1, Conversational I

Instituto Cervantes - Spanish Cultural Center In Damascus

Yo hablo un poco de español

FAQ

Frequently asked questions about Ali Rustom

Quick answers generated from the profile data available on this page.

What company does Ali Rustom work for?

Ali Rustom works for Crescendo.

What is Ali Rustom's role at Crescendo?

Ali Rustom is listed as Workforce Management Supervisor at Crescendo.

What is Ali Rustom's email address?

AeroLeads has found 1 work email signal at @partnerhero.com for Ali Rustom at Crescendo.

Where is Ali Rustom based?

Ali Rustom is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Crescendo.

What companies has Ali Rustom worked for?

Ali Rustom has worked for Crescendo, Partnerhero, Iom - Un Migration, International Rescue Committee, and Wawasan Destiny Translations.

How can I contact Ali Rustom?

You can use AeroLeads to view verified contact signals for Ali Rustom at Crescendo, including work email, phone, and LinkedIn data when available.

What schools did Ali Rustom attend?

Ali Rustom holds Bachelor'S Of Arts, English Literature from Damascus University.

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