• Leading and training customer service team• Communicating with key international clients• Providing advice and support to other departments• Operational planning and reporting to the board of directors• Ensuring effective and efficient management of properties and public areaAchievements: - Organized and analyzed client database- Contributed to improving the quality of services provided through personnel training- Resolved existing conflicts and… Show more • Leading and training customer service team• Communicating with key international clients• Providing advice and support to other departments• Operational planning and reporting to the board of directors• Ensuring effective and efficient management of properties and public areaAchievements: - Organized and analyzed client database- Contributed to improving the quality of services provided through personnel training- Resolved existing conflicts and reestablished good relationship with 16 key clients- Helped to prepare new company brochure- Designed and implemented new personnel training program Show less

• Expanded, maintained and developed relationships with business partners, signed contracts• Collected, composed and managed important client information• Participated in networking events and to promote the company and find new corporate clientsAchievements: - Found and sold more than 40 internship positions- Established business relationships and signed contracts with more than 70 new companies in Beijing and Shanghai

• Translated and edited flyers, newsletters, articles to be publishes by social media and magazines• Created PPT presentations for multiple events: new uniform launch, pop-up shops, boxing event, Four Seasons bicycle club and Four Seasons personal butler program, Four Seasons sleep program• Helped in event management process: made event schedules and controlled implementation • Did marketing research for on-going marketing projects• Helped graphic designer in developing e-flyers… Show more • Translated and edited flyers, newsletters, articles to be publishes by social media and magazines• Created PPT presentations for multiple events: new uniform launch, pop-up shops, boxing event, Four Seasons bicycle club and Four Seasons personal butler program, Four Seasons sleep program• Helped in event management process: made event schedules and controlled implementation • Did marketing research for on-going marketing projects• Helped graphic designer in developing e-flyers concept• Did photo shooting for Opus lounge and barAchievements: - Helped in organization of pop-up shop project “The Metamorphosis of the New Renaissance Man” in collaboration with Principle M and Radiance Blue- Offered and developed a VIP shopping tour program project Show less

• Business development (helped to start and run successful business in China)• Products and suppliers search (finding price and quality according to criteria set by client, making sure that factories are real)• Orders placement (worked with shoes, furniture, electronics, toys, accessories, décor, hair products, cloths, etc.)• Market research (for clients that want to sell products to China)• Business trips and meetings organization (with potential investors, partners, suppliers,… Show more • Business development (helped to start and run successful business in China)• Products and suppliers search (finding price and quality according to criteria set by client, making sure that factories are real)• Orders placement (worked with shoes, furniture, electronics, toys, accessories, décor, hair products, cloths, etc.)• Market research (for clients that want to sell products to China)• Business trips and meetings organization (with potential investors, partners, suppliers, etc).• Oral and written translation (Russian, English, Chinese)• Production process control (creating schedules and making sure that factories are following them, resolving issues with delayed production deadlines and informing clients constantly about all the stages of production process)• Quality control (going to the factory before shipment to make sure that all the products conform with requirement and specifications stated in the contract)Achievements: - Attracted and established business relationships with multiple new clients, contributed to positive image of the company by providing quality services to clients - Took part in creating web-site and advertising materials and helped to manage and develop the project of creating the company - Contributed to more than 60% increase in profit after the first 6 months of work Show less

• Oral and written translation of specifications, contracts and production documentation (Russian, English, Chinese)• Coordination and organization of work in the office (supervised work of 5 people)• Providing communication between suppliers, Chinese office and Head office (every day reports and conference calls)• Orders placement and production process control (making sure that all deadlines are met, the shipment is booked in time and the quality and specifications are understood… Show more • Oral and written translation of specifications, contracts and production documentation (Russian, English, Chinese)• Coordination and organization of work in the office (supervised work of 5 people)• Providing communication between suppliers, Chinese office and Head office (every day reports and conference calls)• Orders placement and production process control (making sure that all deadlines are met, the shipment is booked in time and the quality and specifications are understood and observed by suppliers)• Negotiations and signing contracts (negotiating prices when signing the contract, making sure that suppliers don’t raise the prices after production starts)• Business trips and meetings organization (for representatives of the head office in the end and beginning of each production cycle)Achievements:- Stabilized and organized suppliers’ payment schedule and system that allowed to reduce production costs by 20%- Found 9 new suppliers for the new collection - Contributed to improving quality of products by 15% (by implementing new QC system) Show less

• Finding new clients by sending e-mails and making cold calls• Company presentation to the potential clients and partners (government officials, Development Zones directors, etc)• Followed leads and transformed them into clients • Presentation of key information and current situation at weekly sales meetings• Business trips and meetings organization for clients and partners (in Shanghai and Hong Kong)• Contacting Project Management Companies and Development Zones to find… Show more • Finding new clients by sending e-mails and making cold calls• Company presentation to the potential clients and partners (government officials, Development Zones directors, etc)• Followed leads and transformed them into clients • Presentation of key information and current situation at weekly sales meetings• Business trips and meetings organization for clients and partners (in Shanghai and Hong Kong)• Contacting Project Management Companies and Development Zones to find possibilities of future collaboration (to find possibilities of subcontracting or getting more sales leads)• Coordination and organization of work in the office • Oral and written translation (Russian, English, Chinese)Achievements:- Established collaboration with two big clients (P&G and Ericsson)- Established business relationships with PM companies and Development Zones- Designed and implemented English language training program for sales department Show less