Alisa Brook Email and Phone Number

Guest relations management, reservation systems proficiently, customer service excellence, multitasking and time-management, effective communication

Full project support from the first day of work, coordination of work with the client within the framework of the project, holding reporting meetings in ZOOM (presentation of a report on the results of promotion), project management in Megaplan and CRM Bitrix24, additional sale of services to existing customers, transaction processing, support of the SEO department together with the technical support and development department, conflict resolution, reporting in Google tables,maintaining the digitization of the department (plan/fact)

Communication with existing clients, holding meetings on the results of work. Customer coordination, project management, reporting in Bitrix24 CRM, sales / tariff increases on a warm base, conclusion contracts.