Alisa Kim Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

- Completing configuration and technical implementation of the Pensions/Benefits functional area in Workday for 16,000 employees, mostly unionized.- Supporting bi-annual Workday releases by working closely with the business and smoothly implementing the new functionality.- Resolving complex business issues and developing business processes by conducting research and analysis, and then configuration and full-cycle testing and documentation of any enhancements and modifications.- Seeking an understanding of technology advancements and then bringing the recommendations to stakeholders.- Acting as a technical lead of the project work with various teams involved, such as Operations, Integrations, and COE.

Calgary, Alberta, Canada

- Fully administering Canadian benefits program, including health and dental benefits, insurance, LTD, HSA/HCRA, service awards etc,- Participating in Workday stabilization by testing and validating the functionality of benefits and payroll Workday modules,- Conducting benefit data audits and analysis, providing strategic recommendations,- Collaborating with HRIS and HR Reporting teams to design new reports to better manage and validate benefit-related data,- Executing regular benefit-related payroll audits, validations of retro pay re-calculations, and investigations,- Suggesting new Workday custom validations and enhancements for better governance and user experience,- Developing instructions, QRGs, and employee communications,- Preparing statistics and data analysis on benefits program administration,- Developing internal processes to manage employee benefits,- Working with vendors to resolve escalations and complex issues, fix errors in data integration files, and ensure smooth administration,- Communicating with employees on a regular basis,- Conducting annual benefits re-enrollment and all related cleanups and audits,- Participating in year-end activities like taxable benefit data preparation

Moscow, Russia

International energy company, 4,500 employees in various Russian regions, mostly unionized- Within C&B Centre of Expertise, participated in the comprehensive overhaul of benefits packages for 4,500 unionized employees to develop the new collective agreements for 5 trade unions,- Administered health, dental, life insurance, and critical illness insurance benefit plans,- Provided support in the administration of executive benefit plans,- Resolved escalations,- Managed visa support for international employees,- Conducted research and data analysis for various HR and CSR initiatives, including Engagement Surveys and Diversity & Inclusion projects.

Russia, Ukraine, Belarus, Moldova, Malta, Tajikistan, Romania

- Acted as the first point of contact for inquiries from clients, NGOs, and the government within the US Refugee Admissions Program,- Maintained the files, statistics, and records of the program activities,- Provided case consultations and referrals, resolved escalations,- Utilized reports, validated data in the electronic records management system,- Conducted quality checks and updates, tracked case status, and ensured timely processing,- Arranged and facilitated orientation sessions,- Communicated with partners and stakeholders within the region of presence (Europe)- Interpreted refugee interviews for US Immigration Officers.

Human Resources Management Certificate, Gpa 4.0

Continuing Education professional certificate in cooperation with the CPHR Alberta - 310 classroom instruction hours.

Master'S Degree, Social Science | Public Administration, Top Rated (10/10) Master'S Thesis On Population Development

International Winter School, The State And The Body: Borders, Security, And The Refugee Crisis

Bachelor'S Degree, Linguistics, Top Rated (98/100) Final Thesis