• Consistently learn pathways to eliminate bias within interview processes and develop culturally safe climates. • Align with fellow interns to complete a variety of consulting projects involving extensive labor law research, creating comprehensive job descriptions and employee handbooks, suggesting recommendations for process improvement, and managing dashboards. • Attend benefit renewal meetings in which open discussion occurs to determine the appropriate health plans, desired open enrollment timelines and planning processes, and strategies to ensure a smooth and informative enrollment process for employees. • Collaborate with Human Resource Business Partners to strategize ways to mitigate errors and risk during payroll processing by implementing process improvements.

• Serve as an advisor and collaborator with department directors to implement innovative, unbiased, and equitable recruiting practices.• Spearhead the creation and posting of leveled job descriptions to attract top talent. Utilize KPIs, performance management scorecards, and dashboards to make informed hiring decisions.• Conduct interviews, guide salary and contract negotiation discussions, and compose offer packets while fostering an exceptional candidate experience.• Create engaging team building exercises to promote employee retention within an inclusive culture.• Maintain high ethical standards by implementing policies that adhere to local, state, and federal employment laws and regulations.

• Collaborated with department directors to develop long-term succession plans for placing various high-volume and challenging to fill domestic and international clinical roles. • Acted as a subject matter expert to educate hiring teams on recruiting trends, market data, and best practices to drive meaningful organizational change.• Maintained accurate reporting dashboards in addition to researching and suggesting relevant methodologies and tools to internal stakeholders for continuous process improvement.

• Established trusted partnerships with hiring managers to fill various leveled positions within finance, technology, service delivery, and marketing departments. Utilized robust ATS and sourcing platforms to build diverse candidate pipelines.• Managed HRIS recordkeeping and executed end-to-end onboarding process ensuring a seamless experience. • Assisted with role classification audits, training asset development, and corporate event planning.• Anticipated departmental reporting needs and ensured accurate data presentations to global stakeholders.

• Responsible for full-cycle recruiting processes for various high-volume hospitality roles across 26 restaurant locations.• Implemented HR onboarding and policy compliance processes including software resource set up, managing employment contracts, and filing confidential employee tax documents. • Analyzed and reported on competitors’ compensation and benefits packages to attract talent through a competitive rewards strategy.• Created and executed sourcing and recruitment strategies to acquire diverse talent including in-person and virtual job fairs, campus recruiting, and social media marketing campaigns.

• Oversaw rapid revenue recovery after a 7 month facility closure. Increased active member base by 6% month over month within 90 days of re-opening.• Collaborated with regional management and studio staff to achieve KPIs including increasing member diversity and closing percentages while lowering attrition rates and outstanding balances.• Served as a mentor and performance coach for sales teams and group fitness coaches.• Spearheaded studio marketing campaigns using creative strategies including grass-roots marketing, email campaigns, monthly newsletters, and B2B event planning.

• Modeled servant leadership by supporting staff through evolving sales promotions, member service delivery, and compliance.• Served as the primary contact for all member inquiries and feedback relating to client experience, services, and billing.• Consistently prioritized member focus and retention through strategic engagement, efficient account management, and world-class customer service.• Hosted PE@PF member consultations, equipment orientation sessions, and group fitness classes to ensure members meet their goals within an inclusive and supportive environment.