Commercial Real Estate Agent
Current
Dec 2023 - Present
AeroLeads people directory · profile
Alisa Feliberty Email & Phone Number
Commercial Real Estate Agent | Adjunct Professor at Elms College | Owner of Designer Obsessions | Passionate About Entrepreneurship, Real Estate, and Education | MBA
at
SR Commercial Realty
1 work email found
@syr.edu
1 phone found area 413
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Commercial Real Estate Agent | Adjunct Professor at Elms College | Owner of Designer Obsessions | Passionate About Entrepreneurship, Real Estate, and Education | MBA
Location
Ludlow, Massachusetts, United States
Company size
Who is Alisa Feliberty? Overview
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Quick answer
Alisa Feliberty is listed as Commercial Real Estate Agent | Adjunct Professor at Elms College | Owner of Designer Obsessions | Passionate About Entrepreneurship, Real Estate, and Education | MBA at SR Commercial Realty, a with 8 employees, based in Ludlow, Massachusetts, United States. AeroLeads shows a work email signal at syr.edu, phone signal with area code 413, and a matched LinkedIn profile for Alisa Feliberty.
Alisa Feliberty previously worked as Commercial Real Estate Agent at Sr Commercial Realty and Business Owner at Designer Obsessions. Alisa Feliberty holds Master Of Business Administration (Mba), Entrepreneurial Thinking And Innovative Practices, Magna Cum Laude from Bay Path University.
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Email format at SR Commercial Realty
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*@syr.edu
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Profile bio
About Alisa Feliberty
With over six years of experience in customer service management, I am passionate about delivering exceptional customer experiences, driving innovation, and leading high-performing teams. As a business owner and former VP of Customer Service at Liberty Bank, I have leveraged my MBA in Entrepreneurial Thinking and Innovative Practices to create value for my customers, community, and organization. I thrive in fast-paced and dynamic environments, where I can apply my skills in communication, data analysis, and process improvement. I am also committed to fostering a culture of trust, collaboration, and engagement among my team members and partners.In my most recent role as VP of Customer Service Center Manager at Liberty Bank, I oversaw the operations and performance of the customer service center, serving over 200,000 customers across Connecticut. I led a team of 24 customer service representatives, providing coaching, feedback, and recognition. I also implemented several initiatives to increase service levels, decrease abandoned rates, and enhance customer satisfaction and retention. Additionally, I completed market analysis to explore and recommend technology solutions to keep the customer service center innovative and relevant. As a result of my efforts, I achieved multiple awards and recognitions, including the President's Circle Award and the Customer Service Excellence Award.
Listed skills include Event Planning, Public Speaking, Spanish, Adobe Creative Suite, and 28 others.
Current workplace
Alisa Feliberty's current company
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Sr Commercial Realty
8 roles
Alisa Feliberty work experience
A career timeline built from the work history available for this profile.
Business Owner
Current
Designer Obsessions
Reinventing myself from corporate success to business owner venturer. Designer Obsessions is focused on providing the surrounding communities with the opportunity to purchase new and gently used designer items. Support Local, Shop Designer
Mar 2022 - Present
Vice President, Customer Service Center Manager
Jan 2019 - Nov 2021
Assistant Vice President, Customer Solutions Manager
- Lead a team of 12 to reach personal, departmental and organizational goals- Increased service levels by 6% and decreased abandoned rate by 3% - Implemented process improvements to increase efficiency and effectiveness- Increased team engagement, thus improving our departmental Boston Globe survey results- Report and analyze data and performance metrics to establish benchmarks - Complete market analysis to explore and recommend technology to remain innovative and… Show more - Lead a team of 12 to reach personal, departmental and organizational goals- Increased service levels by 6% and decreased abandoned rate by 3% - Implemented process improvements to increase efficiency and effectiveness- Increased team engagement, thus improving our departmental Boston Globe survey results- Report and analyze data and performance metrics to establish benchmarks - Complete market analysis to explore and recommend technology to remain innovative and relevant- Develop interpersonal relationships with other departments to reach organizational goals Show less
Sep 2016 - Jan 2019
Assistant Branch Manager
- Manage staff to create an efficient and positive environment- Coach and motivate staff to reach personal and branch goals- Originate mortgages, $10.7 million to date- Participate in interview process and maintain a well-staffed branch- Coordinate Bank-at-Work events with prospective businesses - Provide customers with above and beyond customer service - Participated in Ritz Carlton customer service training
Dec 2012 - Sep 2016
Management Development Trainee
- Completed departmental rotations - Directed and participated in department projects, i.e. -Competitor Analysis -Participated in the creation of a bank wide website- Evaluated all departments and made recommendations for process improvements
Jul 2011 - Dec 2012
Intern
● Organized itineraries for Hall of Fame members● Assisted Senior Director with Enshrinement event planning● Provided translation for Spanish/Portuguese speaking guests at Enshrinement
May 2010 - Aug 2010
Secretary/ Paralegal
Law Office Of Philip H. Lauro
● Created Demand Letters● Translated for Spanish speaking clients ● Office duties: filing, answering phone calls, organizing
Jun 2009 - Aug 2009
Team & coworkers
Colleagues at SR Commercial Realty
Other employees you can reach at rovithisre.com. View company contacts for 8 employees →
RB
Rich Borsari
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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IP
Irwin Pers
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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RM
Rebecca Molin
Colleague at Sr Commercial RealtyUnited States
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DL
Daniel Lavitman
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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HP
Hayden Potorski
Colleague at Sr Commercial RealtyLudlow, Massachusetts, United States
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JD
Justin Dezess
Colleague at Sr Commercial RealtyPittsfield, Massachusetts, United States
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JI
John Izzo
Colleague at Sr Commercial RealtySpringfield, Massachusetts, United States
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JC
Jeremy Casey
Colleague at Sr Commercial RealtySpringfield, Massachusetts, United States
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CM
Caplett Mark
Colleague at Sr Commercial RealtyLudlow, Massachusetts, United States
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Rich Borsari
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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IP
Irwin Pers
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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RM
Rebecca Molin
Colleague at Sr Commercial RealtyUnited States
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DL
Daniel Lavitman
Colleague at Sr Commercial RealtySpringfield, Massachusetts Metropolitan Area, United States
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HP
Hayden Potorski
Colleague at Sr Commercial RealtyLudlow, Massachusetts, United States
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JD
Justin Dezess
Colleague at Sr Commercial RealtyPittsfield, Massachusetts, United States
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JI
John Izzo
Colleague at Sr Commercial RealtySpringfield, Massachusetts, United States
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JC
Jeremy Casey
Colleague at Sr Commercial RealtySpringfield, Massachusetts, United States
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CM
Caplett Mark
Colleague at Sr Commercial RealtyLudlow, Massachusetts, United States
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2 education records
Alisa Feliberty education
Master Of Business Administration (Mba), Entrepreneurial Thinking And Innovative Practices, Magna Cum Laude
Bachelor Of Science, Communications And Rhetorical Studies, Child And Family Studies
FAQ
Frequently asked questions about Alisa Feliberty
Quick answers generated from the profile data available on this page.
What company does Alisa Feliberty work for?
Alisa Feliberty works for SR Commercial Realty.
What is Alisa Feliberty's role at SR Commercial Realty?
Alisa Feliberty is listed as Commercial Real Estate Agent | Adjunct Professor at Elms College | Owner of Designer Obsessions | Passionate About Entrepreneurship, Real Estate, and Education | MBA at SR Commercial Realty.
What is Alisa Feliberty's email address?
AeroLeads has found 1 work email signal at @syr.edu for Alisa Feliberty at SR Commercial Realty.
What is Alisa Feliberty's phone number?
AeroLeads has found 1 phone signal(s) with area code 413 for Alisa Feliberty at SR Commercial Realty.
Where is Alisa Feliberty based?
Alisa Feliberty is based in Ludlow, Massachusetts, United States while working with SR Commercial Realty.
What companies has Alisa Feliberty worked for?
Alisa Feliberty has worked for Sr Commercial Realty, Designer Obsessions, Liberty Bank - Ct, Peoplesbank, and Naismith Memorial Basketball Hall Of Fame.
Who are Alisa Feliberty's colleagues at SR Commercial Realty?
Alisa Feliberty's colleagues at SR Commercial Realty include Rich Borsari, Irwin Pers, Rebecca Molin, Daniel Lavitman, and Hayden Potorski.
How can I contact Alisa Feliberty?
You can use AeroLeads to view verified contact signals for Alisa Feliberty at SR Commercial Realty, including work email, phone, and LinkedIn data when available.
What schools did Alisa Feliberty attend?
Alisa Feliberty holds Master Of Business Administration (Mba), Entrepreneurial Thinking And Innovative Practices, Magna Cum Laude from Bay Path University.
What skills is Alisa Feliberty known for?
Alisa Feliberty is listed with skills including Event Planning, Public Speaking, Spanish, Adobe Creative Suite, Microsoft Office, Social Media Marketing, Social Media, and Microsoft Excel.
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