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Alisa Glauser is listed as International Customer Care Manager at Montres Breguet SA at Montres Breguet SA, a company with 378 employees, based in Étoy, Vaud, Switzerland. AeroLeads shows a matched LinkedIn profile for Alisa Glauser.
Alisa Glauser previously worked as International Customer Care Manager at Montres Breguet Sa and International Hospitality Coordinator at Montres Breguet Sa. Alisa Glauser holds Master’S Degree, Master Of Science In International And Sustainable Finance from Business School Lausanne.
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I am a passionate entrepreneur & customer experince professional, dedicated to transforming everyday routines into remarkable experiences. With an innovative and forward-thinking mindset, I pursue creative strategies & projects in business driven by my goal-oriented spirit. My diverse international experience across multiple continents has equipped me to efficiently deliver results while collaborating with global colleagues and clients. An extroverted personality and a team player at heart, I highly value personal interactions. My long-term work and residence in Russia, the USA, Switzerland, France, and Mauritius Island have enriched my international expertise in travel, hospitality, luxury brand management, communication, marketing, and watchmaking.I am passionate about creative projects and travel. Sustainable luxury, community travel, and the circular economy are my main areas of interest at the moment.Areas of Expertise:- Hospitality - Luxury Brand Management - Communication - Marketing - WatchmakingSoft Skills:- Organization - Communication Intelligence- Goal-Oriented - Public Speaking - Personalized Approach
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L'Orient, Switzerland
- Development and implementation of global brand Customer Care approach- Supervision of Customer Experience for after-sales interactions (affiliates and BTQs)- Lead resolution of sensitive cases (HQ & markets)- Onboarding and training of global customer care network- Serve as key communications representative for Customer Service Department
L'Abbaye, Switzerland
- In charge of hospitality and brand experience during Breguet Manufacture and Patrimony visits- Development and establishment of the Manufacture visit strategy- Development of the international hospitality network- Development of hospitality merchandising items to facilitate customer experience- Coordination and planning of visits for international.
Geneva Area, Switzerland
- Customer experience creation within front office daily functions: - Arrangement of guests' stay from A to Z - Personalisation of special requests - Resolution of sensitive cases- Community management (Instagram and Facebook content development) - Night audit (auditing and reporting of daily/monthly transactions)
Geneva Area, Switzerland
- Initiated active recruitment of new clients to the Accor Club (CRM & Accor Club)- Established client loyalty relationships with the Eastern Europe segment- Anticipated revenue management and upselling strategies- Conducted daily operational management of the front office
Bulle, Switzerland
- Responsible for budget distribution and allocation- Ensured integrity in the usage of SGA funds- Reconciled and audited SGA books- Managed reimbursement and budget request processes- Implemented proper procedures for fund access supporting SGA events, student organizations, and clubs- Communicated instructions, guidelines, and usage restrictions of SGA.
Paris Area, France
- Luxury hospitality for VIP and UHNW clients during their stay- Development of solutions in response to client complaints- Personalization of stays based on client profiles and creation of WOW Effect- Analysis of monthly quality reports and representation to management- Preparation of special amenities in rooms and inspection- Application of Sofitel.
Mauritius, Le Morne
Assistant to Events Manager:- Development of event programs for anniversaries, honeymoons, weddings- Full execution and follow-up of events up to 100 pax- Development of network with local suppliersAssistant to Marketing Manager:- Planning and hosting marketing visits for the property and its facilities- Key representative for Eastern-European markets.
Other employees you can reach at breguet.com. View company contacts for 378 employees →
Aurélie Mollier
Colleague at Montres Breguet SaSwitzerland, Switzerland
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LL
Laetitia Lamy Rousseau
Colleague at Montres Breguet SaFrance, France
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AA
Alexandre Alexandrerubino
Colleague at Montres Breguet SaLes Rousses, Bourgogne-Franche-Comté, France, France
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OJ
Oliveira Jorge
Colleague at Montres Breguet SaLausanne, Vaud, Switzerland, Switzerland
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RT
Remy Tournier
Colleague at Montres Breguet SaBourgogne-Franche-Comté, France, France
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LD
Lubna Driouech
Colleague at Montres Breguet SaLe Chenit, Vaud, Switzerland, Switzerland
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JC
Jasmine Chopard
Colleague at Montres Breguet SaLa Brévine, Neuchâtel, Switzerland, Switzerland
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邓
邓怡桦
Colleague at Montres Breguet SaShanghai, China, China
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PH
Peter Hyde
Colleague at Montres Breguet SaLe Chenit, Vaud, Switzerland, Switzerland
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AC
Amber Chien
Colleague at Montres Breguet SaTaipei, Taipei City, Taiwan, Taiwan, Province Of China
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Core Courses: • Economics for Business • Corporate and Business Law • Quantitative Methods • Managerial Accounting • Financial Managment.
Specialization: • Entrepreneurial Finance • Management Finance • Economics for Hospitality, Tourisme and Leisure • Integrated Business.
Wine tasting, dish matching suggestions,the history of the main vineyards.
Quick answers generated from the profile data available on this page.
Alisa Glauser works for Montres Breguet SA.
Alisa Glauser is listed as International Customer Care Manager at Montres Breguet SA at Montres Breguet SA.
Alisa Glauser is based in Étoy, Vaud, Switzerland while working with Montres Breguet SA.
Alisa Glauser has worked for Montres Breguet Sa, Mgallery By Sofitel, Glion Institute Of Higher Education, Sofitel Luxury Hotels And Resorts, and Lux* Resorts.
Alisa Glauser's colleagues at Montres Breguet SA include Aurélie Mollier, Laetitia Lamy Rousseau, Alexandre Alexandrerubino, Oliveira Jorge, and Remy Tournier.
You can use AeroLeads to view verified contact signals for Alisa Glauser at Montres Breguet SA, including work email, phone, and LinkedIn data when available.
Alisa Glauser holds Master’S Degree, Master Of Science In International And Sustainable Finance from Business School Lausanne.
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