Alisa P Hecht work email
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Alisa P Hecht personal email
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Results-oriented sales and marketing professional with 15+ years of consistent success. Specializing in business development, nurturing existing and new accounts, and all aspects of the consultative/solution selling process. I thrive in competitive, autonomous environments where my extensive experience can be used to maximize results.Specialties: Sales, business development, consulting, customer relations and service, database administration, government and enterprise account management, merchandising and promotions, networking, pbx, phone systems, proposal writing and negotiation, research and reporting, switches, systems management, telecommunications, telemarketing, trading floor systems, troubleshooting, voice mail, and managing and training personnel.
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Strategic Account ManagerCharter May 2012 - PresentVictoria, British Columbia, Ca -
SalesTwc 2013 - 2016
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Corporate National Retention RepresentativeSprint/Nextel Jan 2001 - Jan 2009Consistently achieved above-quota results, reaching over 175% monthly. Winner of the Pinnacle Club and Circle of Excellence for exceeding in sales performance every year since 2003-2007.- Customer-facing specialist incorporating sales and customer service responsibilities to extend customer tenure and increase company revenue. Focused on medium-to-large business accounts, including government and enterprise organizations.- Liaison between the companies' outside sales force and customer representatives, providing responsive customer service for managing account issues and customer retention.- Product expert with a strong focus on identifying the appropriate product mix for each customer's unique situation.
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Avp EscalationsSprint Nextel Corporation 2002 - 2009Overland Park, Kansas, UsInside sales rep managed database of over 100 clients on a monthly basis and constantly hit goals of over 175% of quota. Negotiated cost-saving pricing and set up special billing proceedures for specialized government and enterprise accounts. -
ManagerRcn Oct 2001 - Oct 2002Princeton, Nj, UsManaged Installation team of technicians for New York Area -
Consultant - Project ManagerBear Sterns Aug 2001 - Sep 2002- Managed ongoing modifications and maintenance of database for all telco circuits.- Developed spreadsheet based tracking systems to manage all incoming and outgoing lines processed within Bear Stearns' New York Metropolitan offices.- Responsible for lines of communications between departments and divisions in regards to database systems management and information preservation.
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Project ManagerRcn Corporation Jan 1999 - Jan 2001- Manager of communications between operations and various business units of RCN including dispatch, provisioning, real estate management and external vendors to maintain effective customer relations and efficient installations of fiber network.- Maintained database on client system conversions and coordinated customer notification from database process.- Developed strategic and creative initiatives to resolve client issues and concerns.- Successfully converted multi-dwelling units from microwave to fiber.- Interacted with Vendors in regards to implementing appropriate solutions for successful client implementations.- Analyzed financial and technical proposals from contractors for implementation of equipment.- Supervised technicians to troubleshoot problems at work sites .
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Voice Analyst On SiteBritish Telecom North America, Inc Jan 1998 - Jan 1999- Managed RFP responses for product and services.- Implemented appropriate solutions based on the client needs.- Responsible for coordinating voice portion of the facilities moves, adds, and changes from the trading floor of over 1,500 traders at Merrill Lynch. - Daily interaction with traders for training and support on the BT Turret.- Managed and implemented M.A.C requests on AT&T G3 Phone System and Octel Voice Mail.- Ordered and coordinated testing on new domestic and international MRD/ARD circuits with Bell Atlantic, MCI, AT&T, MFS, Enterprise, Williams and Teleport.- Analyzed domestic/international MRD/ARD circuits to ensure proper billing.- Managed the coordination of 800# reassignment with MCI and AT&T.- Analyzed and implemented DID requests for modem and fax lines.- Reviewed purchase order paperwork ensuring follow-up, technician assignment and completion for billing.
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Account ConsultantAt&T Jan 1997 - Jan 1998Dallas, Tx, UsResponsible for the sales and growth of 114 business clients.Specialized in sales of AT&T products including Internet, web hosting, and digital T-1.5sProvided technical and financial analysis to project client future growth trends and proposed appropriate solutions. -
Trainer/ProgrammerTie Systems, Inc Jan 1993 - Jan 1997Trained clients on small to medium sized PBX systems.Trained clients on VMX voice mail systems.
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Trainer/ProgrammerSales Resource, Inc Jan 1991 - Jan 1993Programmed AT&T phone systems.Trained AT&T customers on MERLIN and Partner voice messaging systems.
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Systems AnalystNynex Business Information Systems Jan 1985 - Jan 1991Acted as consultant and catalyst between NYNEX sales organization and corporate management team.NYNEX liaison for Fortune 500 companies for telecommunication training.Responsible for implementation of new and existing telephone systems.Interfaced with Operations staff, engineers, architects, contractors and vendors for successful job implementation. Special Projects / Assignments Developed a computerized billing system for existing customer base.Successfully implemented PBX switches within major financial firms in NY.
Alisa P Hecht Skills
Alisa P Hecht Education Details
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Mercy College DobbsBusiness Administration And Marketing -
Ps 114 !
Frequently Asked Questions about Alisa P Hecht
What company does Alisa P Hecht work for?
Alisa P Hecht works for Charter
What is Alisa P Hecht's role at the current company?
Alisa P Hecht's current role is Sales Professional.
What is Alisa P Hecht's email address?
Alisa P Hecht's email address is al****@****msn.com
What is Alisa P Hecht's direct phone number?
Alisa P Hecht's direct phone number is +191496*****
What schools did Alisa P Hecht attend?
Alisa P Hecht attended Mercy College Dobbs, Ps 114 !.
What skills is Alisa P Hecht known for?
Alisa P Hecht has skills like Telecommunications, Sales Operations, Account Management, Customer Service, Wireless, Business Development, Salesforce.com, Solution Selling, Customer Satisfaction, Networking, Troubleshooting, Call Centers.
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