- Improved management ability by effectively leading and coordinating activities, enhancing overall performance.- Managed a unit of personnel, fostering teamwork, discipline, and dedication, ensuring readiness for all assignments.- Mediated conflicts and provided timely resolution to personnel issues, maintaining high morale and unit cohesion.-Improved management ability by effectively leading and coordinating team activities, enhancing overall unit performance.-Enhanced IT knowledge through the application of advanced systems and technologies to optimize operational efficiency and decision-making processes.- Resolved unforeseen challenges through sharp analytical skills andquick adaptation to dynamic environments.

During the summer, I worked as an IT specialist to improve my understanding of computers and networks. My responsibilities included:- Successfully managing and resolving hardware and software issues.- Controlling and solving problems with organizational assets such as printers, computers, security cameras, switches, access points, QNAPs, servers, and NVRs.- Measuring internet speed and collaborating with staff to find solutions to problems.- Developing a simple template for keeping records of needs, problems, and tasks.- Providing solutions to customers experiencing problems with Wi-Fi connections or access points.

During the summer, I worked as an IT associate to satisfy my curiosity and enhance my understanding of technological systems. My responsibilities included:- Successfully managing and resolving hardware and software issues.- Controlling and maintaining organizational assets such as printers, computers, security cameras, switches, access points, QNAPs, servers, and NVRs.- Creating accounts for staff and assisting them with internet access issues.- Providing solutions to customers experiencing problems with Wi-Fi connections or access points.