Alise Smith Email and Phone Number
VP@ BDG| CEO@ AJL| Entrepreneur|Certified Life Coach| Goldman Sachs 10KSB Alum at
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AJL Technology Inc.
Alise Smith's Location
Little Rock, Arkansas, United States, United States
Alise Smith's Contact Details
Alise Smith work email
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Alise Smith personal email
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About Alise Smith
A 25-year veteran of the telecom sector and an entrepreneur with proven success in diverse environments, from startups to established corporations. A passionate and driven leader with a strong emphasis on delivering results and a proven history of accomplishments. She possesses a keen eye for identifying promising prospects and devising innovative solutions to address unmet needs in the market. Furthermore, she has a proven track record of assembling and guiding top-notch teams while consistently propelling business expansion.
Alise Smith's Current Company Details
Ajl Technology Inc.
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VP@ BDG| CEO@ AJL| Entrepreneur|Certified Life Coach| Goldman Sachs 10KSB Alum
Alise Smith Work Experience Details
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Chief Executive OfficerAjl Technology Inc. Jan 2020 - PresentAJL is a low-voltage wiring, structured cabling, and consulting firm.We take great pride in being a locally owned and operated Minority/Woman small business.Find out more about us by visiting: https://ajltechnology.com/
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Vice President Of Customer Operations And Community RelationsBroadband Development Group, Llc Jan 2020 - PresentLittle Rock, Ar, Us•Responsible for the daily operations of the customer service and technical support teams.•Lead the development of customer operations strategy, hiring and process development. •Continue to oversee all aspects of client and community-based services, including relationship building and maintenance among business owners, property managers as well as community organizations. -
Director Of Business Development And Community RelationsBroadband Development Group, Llc May 2016 - Dec 2020Little Rock, Ar, Us• Manage all aspects of community-based services, including relationship building and maintenance with community leaders and organizations.• Attend meetings, conduct surveys, and find other ways to communicate with and receive feedback from the community about our services and initiatives.• Work with the operations and technical teams to keep projects on track and meet deadlines.• Develop and design marketing materials, marketing campaigns, and brand identity.
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Client Relationship ManagerTransamerica May 2015 - May 2016Baltimore, Maryland, Us•Manage relationships with Transamerica's top agents who sell health and life insurance.•Preparing agents and groups for enrollment by training them on TransAmerica products and systems via webinars or on-site.•Make financial projections, proposals, and quarterly reports for agents.•Supervise marketing campaigns and prepare all marketing collateral.•Keep accurate client files and collaborate with other business segments to resolve account issues. -
Account Manager IiWindstream Communications Jan 2013 - May 2015Little Rock, Ar, Us•Responsible for selling Windstream's entire product and service line to a defined geographic base of customers.•Developed solutions that are in accordance with the customer's plan and needs by gaining a full understanding of the company's operations, corporate priorities, and industry.•Created strategies to increase cross-selling and up-selling opportunities as well as making sure SLA are being met.•Managed a pipeline of opportunities in Salesforce, including the creation of accurate forecasts and the achievement of assigned quotas. -
Telecommunications DirectorNavigator Telecommunications 2009 - 2012•Complete operational responsibility and management of a 7 person team for the newly formed NavigatorLink wireless services company in charge of sales, growth, and retention.•Developed and implemented T-360, a client service program offered to small-to-medium-sized clients to support with overall telecom service management.•Assisting with contract negotiations with legal department heads and Executive Management.•Served as the primary point of contact between the customer and sales, marketing, operations, finance, and information technology. -
Senior Enterprise Account ManagerNavigator Telecommunications 2006 - 2009•Manage and maintain 80% of the company's customer base including retaining 2 of the company's most lucrative clients which led to additional expansion and revenue.•Presented monthly reports to the Executive Team summarizing customer base movement, personnel and performance issues, and department achievements.• Traveled quarterly to maintain Client relationships and expectations.
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Enterprise Account ManagerNavigator Telecommunications 2003 - 2006Awarded "Employee of the Month" in November 2004 and June 2005 for outstanding work performance. "Employee of the Year" in 2006, and the same year, received a promotion to Senior Enterprise Account Manager.•Performed consultative sales to enterprise-level executives and decision makers, including selling to and managing the United States' largest inmate phone service provider.•Built and maintained positive and profitable relationships by attending vendor meetings, seminars, trade shows, and researching industry periodicals and internet sites.
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Customer Service Support ManagerCharter Communications 2001 - 2003Stamford, Connecticut, Us•Coached, trained, evaluated, and mentored a team of up to 12 employees between 2 branch offices in order to meet the company's benchmarks for organizational development and direction.•Greatly improved departmental service level and overall morale.•Handled accounts payable for the interim period. During this time, I revised telecom contracts and was able to recover over $98,000 in overcharges.•Restructured the customer support and repair dispatch departments, resulting in a 30% reduction in customer complaints. -
District Sales ManagerArkansas Democrat-Gazette 2000 - 2001Little Rock, Arkansas, Us•Established a strong client base, sought out new accounts on a routine basis, upgraded client services, and resolved all other customer service issues.•Contracted, trained, and managed up to 10 contractors and 4 subcontractors within the assigned district.•Developed and modified routing methods to enhance quality of service and track routes for field inspections and safety.•Managed all departmental transactions, including inventory control and expense reporting.•Processed weekly payroll for subcontractors and month-end closing processes for financial statements. -
Senior Enterprise Account ExecutiveComcast Cable 1995 - 2000Philadelphia, Pa, UsDue to my success in sales and leadership in providing excellent customer service, I was promoted to a Senior Manager within my first year of employment.•Exceeded targets for call volume, consultative sales presentations, client retention, and first-report problem resolution.•Collaborated with the accounting department to update ledgers, investigate discrepancies, resolve misapplied funds, perform batch audits, and make daily bank deposits.•Controlled every aspect of dispatch, including job allocations and technician routing.•Provided product, sales and retention training for customer service representatives at a several satellite offices.
Alise Smith Skills
Voip
Project Management
Key Account Management
Key Account Development
Customer Service Management
Telecommunications Management
Wireless Networking
Customer Acquisition
Sales Management
Non Profit Volunteer
Training
Mentoring
Community Outreach
Strategic Planning
Management
Contract Negotiation
Leadership
Sales
Telecommunications
Unified Communications
Crm
Solution Selling
Customer Retention
Selling
Customer Service
Marketing
Wireless
Managed Services
New Business Development
Enterprise Software
Networking
Call Centers
Account Management
Team Building
Customer Relationship Management
Voice Over Ip
Wireless Technologies
Alise Smith Education Details
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University Of Arkansas - Pulaski Technical CollegeAssociate Of Arts In Business Administration
Frequently Asked Questions about Alise Smith
What company does Alise Smith work for?
Alise Smith works for Ajl Technology Inc.
What is Alise Smith's role at the current company?
Alise Smith's current role is VP@ BDG| CEO@ AJL| Entrepreneur|Certified Life Coach| Goldman Sachs 10KSB Alum.
What is Alise Smith's email address?
Alise Smith's email address is al****@****tel.com
What schools did Alise Smith attend?
Alise Smith attended University Of Arkansas - Pulaski Technical College.
What are some of Alise Smith's interests?
Alise Smith has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Poverty Alleviation, Human Rights.
What skills is Alise Smith known for?
Alise Smith has skills like Voip, Project Management, Key Account Management, Key Account Development, Customer Service Management, Telecommunications Management, Wireless Networking, Customer Acquisition, Sales Management, Non Profit Volunteer, Training, Mentoring.
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