Alisha B. Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

St Louis, Missouri, Us

 Established and formalized standardized roadmaps for Data Syndication key internal/external partners’ consumption for reporting to drive business and understand operational use for 2M customers. Responsible for successfully managing multi-work stream projects. Lead Project Manager responsible for the launch of identity management enablement that reduced security concerns and granted client ownership from syndicated partners. Applied traditional project management principles to onboard all 3rd party apps and Subscription Video-on-Demand (SVOD) services and ensure content access to the consumer. Managed program budget targets to the original budget by identifying and implementing root causes that were required to ensure results align with expectations; where modifications are required to identify and resolve. Handled the execution of requirements introduced by boundary partners to align and optimize client presentation using JIRA.

Atlanta, Ga, Us

Project Management/Operational Support Spearheaded the national delivery and implementation of Video-on-Demand (VOD), TV Everywhere (TVE), SVOD, and Dynamic Ad Insertion services. Collaborated with cross-functional teams and vendors to optimize CMS functionality. Performed smoke testing with vendors in a multi-dev environment. Managed multiple projects and planned the execution of all upgrades and setups, enhancing the user experience on VOD. Curated video metadata for content packaging for delivery. Key player in digital transformation driving business excellence by triaging all escalations with new provider onboarding, special events, and existing content. Trained and supervised 3rd party labor. Led collaborative efforts to identify third-party vendors’ issues. Key contributor with defining and outlining the process for documentation, new provider onboarding, and ad hoc requests. Collaborated with Product/Marketing through the inception of new service launches, features, and enhancements to the VOD menu based on requirements. Identified opportunities and assisted with creating templates for automatic ticket creation using Remedy, resulting in a seamless process for all incoming escalations and necessary routing. Established and built relationships with stakeholders – 3rd party vendors, distributors, and networks to ensure content delivery within service level agreements (SLA) via FTP. Encoded and QA’d MPEG2 content to streamline moving to MPEG4 without impacting the integrity of the quality.

Atlanta, Georgia, Us

 Established and managed digital broadcast file workflows through metadata creation, client interaction, and fulfillment logs for worldwide digital media distribution to all of Turner's internal and external partners.  Managed the transmission coordination for all linear broadcasts on all Turner Networks. Monitored technical communication problems and conducted operational acceptance tests. Performed quality checks and supervised playlists and cable networks’ packages to ensure consistency, timing, and accuracy for Video on Demand. Contributed to the development of regularly scheduled television production programming and materials including processing and transferring media files, troubleshooting, and restoring equipment in a 24/7 environment. Supplied linear content to over 20 product lines to multiple customers resulting in increased revenue totaling more than $180 million. Provided reporting and fulfillment status of assets for network clients scheduled for distribution through internal and external digital platforms.

Atlanta, Ga, Us

 Validated the operation of equipment by effectively completing preventive maintenance requirements. Liaised with local system Engineering and Operations management to identify communication network issues for all centralized ads. Responsible for operational checks, tests, and troubleshooting to encode ads before receipt by inserter servers.  Transcoded advertising content for long or short-form digital programming via Harmonics encoding. Managed schedule of events for all video conflict resolutions, escalations, and recommendations regarding configurations while maintaining the integrity of Cox Media Ad Insertion networks.