ADP II/IT II clearance.Answer phones and process enrollments, disenrollments, and portability transfers using the Defense Online Enrollment System (DOES).Assign primary care managers to TRICARE beneficiaries.Provide education and enrollment information to beneficiaries.Research and interpret benefits, policies, and procedures to military staff, remote site points of contact, and other resources.Complete all responsibilities and duties in accordance with the Health Insurance Portabilityand Accountability Act (HIPAA) guidelines to include proper handling of Protected HealthInformation.

Draw blood specimens from patients by using finger stick, heel stick and/or venipuncture.Greets patients and instructs them in proper specimen collection methods.Labels specimens for identification purposes and enters specimen data into computer.Prepares specimens for reference laboratory by using centrifuge to spin blood.

Draws blood specimens from patients by using finger stick, heel stick and/or venipuncture. Collects throat culture specimens. Greets patients and instructs them in proper specimen collection methods. Labels specimens for identification purposes and enters specimen data into computer. Prepares specimens for reference laboratory by using centrifuge to spin blood. Answers telephone calls and routes calls to appropriate member of the medical or laboratory staff. Prepared specimens for analysis and established proper chronological priorities in testing. Analyzed data to create and organize graphs, charts, and documents for publications and presentation. Quickly responded to and resolved all customer service issues in a timely manner. Regularly tested for inherited disorders, including sickle cell anemia, cystic fibrosis, craniosynostosis, skeletal dysplasias and surfactant-related respiratory disorders. Executed hematological tests, including red and white blood cell counts, sickle cell tests, hemoglobin estimations, fragility tests, coagulation time and clot retraction time. Created worksheets and logged samples correctly into the computerized tracking system. Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log. Managed specimen sample handling, receiving, storage and inventory. Processed clinical specimens, including from lymph nodes, spleen, and peripheral blood, for laboratory testing and archiving. Performed calculations and prepared solutions for the manufacture of complex panel formats.