Alisha K. Email & Phone Number

Truckee, California, United States

 Lead and inspire a high-performing support staff, facilitating both their professional growth and performance enhancement  Streamline billing and payment processes, ensuring timely and accurate account management  Regularly audited operational processes, swiftly addressing any quality issues  Foster a culture of excellence, modelling best practices within the department  Leverage financial software to analyze data, driving informed business decisions and optimizing business operations

Reno, Nevada, United States

 Streamlined accounting operations in a manufacturing firm  Managed cash flow and bank reconciliations, enhancing financial oversight  Implemented efficient payroll system, reducing processing time by 50%  Boosted productivity by 40% through improved organizational processes  Saved $200K in indirect spending via financial analysis and strategic contracting and implementing an organized and streamlined system.

Reno, Nevada, United States

 Streamlined operations across various dental practices Boosted operational efficiency leading to enhanced profitability Orchestrated workforce development initiatives Cultivated robust relationships with stakeholders Improved patient satisfaction and revenue growth metrics Implemented cost-saving measures, reducing operational expenses by 15%

Reno, Nevada, United States

 Led front office operations, improving patient flow  Enhanced gross production by 12% annually  Simplified procedures for a seamless patient experience  Managed provider contracts effectively

Reno, Nevada, United States

 Expertly managed the queue, handling 100+ calls per shift Efficiently routed claims and eligibility issues, leading to optimal solutions  Educated patients and providers on plan benefits and CMS guidelines  Promoted to a lead role within a year for exceeding corporate standards  Honored with multiple customer service awards for exceptional performance

Reno, Nevada, United States

 Spearheaded billing and collection for professional services  Optimized reimbursement through successful appeals  Streamlined patient and insurance refund processing  Managed outsourced collections and payment adjustments

Reno, Nevada, United States

 Led financial policy adjustments, boosting profitability  Innovated insurance eligibility verification protocol, enhancing revenue by 19%  Curtailed no-shows via strategic confirmation policy  Streamlined operations from treatment coordination to billing