Alisha Chapman Email & Phone Number

Sydney, Nsw, Au

North Ryde, Nsw, Au

Change Lead for Logistics and Operations transformation projects

North Ryde, Nsw, Au

Change Manager for SAP TM implementation (Transport Management System)

Macquarie Park, Nsw, Au

Partnered with process specialists and business experts to deliver change impact assessments, training needs analysis and stakeholder engagement activities for $400M Microsoft Dynamic ERP Program.

Parramatta, New South Wales, Au

End to end change management from blueprint to delivery. All business units tracking green for go live due to driving business readiness activities to completion. Delivered change impact assessments, stakeholder analysis and change communications for customer facing and operational staff. Supported 3,000 end users get ready for training and adoption of new ways of working.

Parramatta, New South Wales, Au

Communications lead for $200 million SAP S/4 Hana implementation of CRM and ISU. Project is considered a NSW Government Lessons to Emulate case study in part due to the compelling communication activities which were specifically called out. Delivering change communications following ADKAR methodology to ensure end user readiness and successful adoption into the business. Risk mitigation and reputation management to ensure there were no customer impacts during the digital cutover and go live.

Parramatta, New South Wales, Au

Lead communication for major business transformation initiatives including a new operating model, restructure, creating a customer experience team and standing up a shared services function. My communicating through change toolkit helped uplift leaders change capability during a time of significant disruption. Became a trusted advisor to program managers, Executive and was awarded for my contribution to the Transformation Program.

Played a pivotal role in standing up the Media and Communications Function of the Royal Commission at commencement stage. Wrote communication strategies and policies that guided the Commission for years to come. Managed the Royal Commission's social media channels, the first Royal Commission in Australian history to use social media. Traveled with the Commission to every state and territory as media manager building relationships with journalists and producers. Undertook detailed analysis and reporting on performance across all platforms using a variety of analytical tools.

Parramatta, Nsw, Au

A challenging role that required the ability to think strategically about current and potential issues and tailor communication materials accordingly. Demonstrated experience in responding to media enquiries, managing contentious issues and coaching organisational spokespeople. Developed communication strategies to promote the activities of the various projects and Business Units within the department.

Surry Hills, Nsw, Au

London, Gb

Secured national media coverage and successfully used digital platforms to communicate the organisation’s key messages. Lead responsibility for managing an online avatar Poppy Legion; including her Facebook, Twitter and blog which combined have over 30,000 followers and friends. Built relationships with high profile individuals, service leavers and their families to develop a bank of potential case studies for public relations and fundraising activities.

Burford, Oxfordshire, Gb

Promoting the work of The Blue Cross through its animal adoption centres and veterinary clinics in England. Achieved excellent media coverage for the organisation including a story in The Evening Standard.

Parramatta, New South Wales, Au

Fostered strong relationships with journalists and broadcasters; wrote and distributed media releases and prepared a daily media monitoring report. I took lead responsibility for the media line and responding to media enquiries on diverse issues. Produced daily contentious issues briefs and media reports for executive to highlight emerging issues and possible opportunities for promotion.

Engaged in public relations and fundraising activities including event management and direct marketing campaigns. Created original communications materials including newsletters, community presentations, and sponsorship proposals whilst adhering to organisational guidelines. Influenced key stakeholders, local identities and major donors to contribute to the hospitals’ fundraising appeals.

Implemented marketing campaigns to drive subscribers and maintain circulation.

Researching and writing news articles and pre press production.

Ba Communication (Public Communication), Public Relations

Change Management

Listening And Speaking Under Pressure

Assertive Communication

Leading Teams More Effectively