Alishia Nelson Spriggins Email & Phone Number

Texas, United States

Lead large scale transformation and change projects along with end-to-end strategic talent planning.

Build strategies to guide large scale, multi-million dollar transformations from awareness to adoption. Leverage design thinking, customer centric principles to engage stakeholders, analyze diverse business situations, and create project plans focused on outcomes.

Dallas, Texas, United States

Key Accomplishment: Built a global team and established a change management practice in 90 days. Drive adoption and influence business success of supply chain transformation while bringing process improvements, structure, and results.• Grow a team across Americas, Asia, and Europe while leading oversight of customer impacts, change, risk mitigation, and adoption across supply chain, customer service, data analytics, and logistics/transportation• Uncover improvements through root cause, gap, and data analysis to deliver solutions that identify and support change across platforms including Salesforce Service Cloud, JDA Supply Chain, and anyLogistix network optimization• Lead and influence successful adoption of a $35M transformation project on a compressed timeline of 15mths• Design and execute stakeholder management and communication plans touching 2K+ across a matrixed organization to share insights, positive impacts to business outcomes, and drive a seamless customer experience• Allocate resources across a dozen workstreams based on talent strengths, stakeholder needs, and desired outcomes• Lead international team to deliver stakeholder management, change impacts, risk mitigation, metrics, messaging, and feedback collection from the field to create quantifiable insights that support stakeholder/customer outcomes

Dallas, Texas

Led global reduction in force from proposal to execution in six weeks including two site closures; able to redeploy talent to sites both domestically and internationally.• Project manage $31M+ RIF including organizing global HR and talent partners, working with financial reporting, manage justification process with employment attorney, design and facilitate leader training, and coach HR to a seamless execution• Guide all areas of talent, performance, employee relations, talent, and pay planning for the global teams and work with employment counsel to mitigate company risks• Debrief senior talent assessments and provide coaching, feedback, and development plan guidance; Coach all levels of management to lead employees through performance and behavior issues from verbal correction to performance plan exit• Partner with total rewards on market data analysis to drive compensation recommendations globally and guide leader strategy on rewarding and promoting talent for both current and future business needs

Dallas, Texas

Project managed employee title and grade restructure globally; sourced, rebranded, and implemented 360 leader development tool; created that semi-automated internal client reporting metrics.• Led talent project to transition data analysis and reporting in-house, saving the company $250k annually; produced board level presentation with 5-year review to enable leaders to make data-driven workforce decisions• Executed project over the finish line in six months that struggled for three years; Managed senior level stakeholders through the decision-making process to hit milestones for a successful launch of job leveling redesign• Built tool for internal clients to pull their own location-specific data and analysis with 3-simple clicks

•Manage project plans, program launch and development for three leadership development programs across the organization•Create strategies to maximize career development, exposure and cross-functional movements•Support data driven people metrics

•Optimize the SameDay City product profits through analysis and pricing recommendations across 700 deals contributing $70.5M in potential annual revenue and 21.8K in potential daily shipment volume in the past 24 months•Work with FedEx Services Domestic Product Marketing to draft a 30-page Pricing Notification for General Rate Increase which includes competitor and market research, product benchmarks, and FedEx Office executive leadership presentations to implement up to a 16% price increase and add new mileage zones•Collaborate with FedEx Services Legal to draft and execute 275+ custom contracts and amendments as well as create a contract redline process for Sales and eight (8) contract versions to accommodate unique customer shipping profiles to win SameDay City business•Develop and facilitate annual pricing training for the Worldwide Account Managers that include best practices, processes, and things to consider to achieve certain profitability metrics•Participate on weekly Sales calls to brainstorm customer solutions, work through operational challenges, manage rate uploads via a third part vendor and move towards revenue and daily shipping goals within set Service Legal Agreements•Document all SameDay City activity, create intake forms for Sales, work with FedEx Services IT/Pricing Administration to edit the contracting system, update pricing content for SolutionPoint, and review operating scenarios for solutions

Dallas, Tx

• Create pricing analysis and sales projections, monitor customers, sales, and product penetration, conduct market research, analyze data and client reporting to develop accurate strategic plans, restructure national division, generate revenue for monthly/yearly reporting, and contribute to final quarter KPI strategies• Plan and execute national integrated market research, analysis, and operations plan• Audit marketing dollar flow and monitor the ROI of the plans and investment• Collaborate with cross-functional groups on strategic plans, forward-looking business issues, legal/contractual agreements and provide recommendations to leadership• Travel 20% to present to management and customers locally and nationally using consultative discussion, tactical handouts, and various technologies• Streamline operations and processes to reduce redundancies, customer response time, and improve budget projections then subsequently producing usage materials for staff and management• Serve as brand manager for new products which include pricing, market research, content development, project management, website design, packaging, and interactive design with a focus on marketing ROI • Work on special projects with directors and management to improve overall functionality of the organization

Washington D.C. Metro Area

- Built new business unit with five team members; managing product creation, revenue generation, customer service, and operational processes to grow the business to 20 staff and over $2 million in 18 months - On-boarded and coached junior staff by assigning challenging tasks aligned with their career goals to take accountability for projects that moved the organization’s objectives forward; three were promoted- Researched, wrote, and designed financial management, work styles, and business case leadership trainings- Managed project plans to automate and streamline client on-boarding, registration, and program evaluation- Constructed product guides, researched concepts, interviewed prospects, clients and experts, wrote training objectives, and designed graphically rich customer guides to reinforce understanding- Analyze potential clients, their environment, and create strategies and scripts on how our services fit their needs

- Presented revenue retention plan to city officials retaining over 200 commercial jobs in the area- Developed strategies, created presentations, and wrote plans to address local business needs through environment scanning, resource allocation, and detailing budgetary constraints for executive buy-in- Cultivated partnerships with non-profits, universities, and leading industries with local & state government- Organized 5 networking events, 3 seminars, and setup meetings to build commercial community business awareness resulting in increased business-to-business transactions

- Applied statutory accounting principles to mitigate surcharges and international tax revenue penalties- Utilized Excel and Essbase (Access) to analyze and report financial performance of multiple subsidiaries and 9 operating divisions on a monthly and quarterly basis to the division CFO- Charted 8 processes and procedures for timely compliance and implementation of Sarbanes-Oxley- Shaped a subsidiary headquarter relocation strategy case to save the company $12.1M annually in Retaliatory Taxes and presented to the CFO, the financial executive team, and a host of peers with four team members- Produced a tax analysis and presentation to educate approximately 25 new-hires/ analysts annually- Chosen as advertising campaign spokesperson for national marketing and sales materials- Managed 7 accounts growing premiums 15% to $11M and contributing to area sales goals- Analyzed business risk using loss forecast models, benchmark data, statistical ratings, and economic comparisons

Boston, Ma

The Partnership is a leadership development program for young professionals in the Boston Metro area. I participated while working at Liberty Mutual.

INROADS is an internship program that emphasizes relationship building with a sponsoring company. As an intern, you return to the company every summer during your college experience to work in different departments. I obtained a full-time job with Liberty Mutual upon graduation.

Master Of Business Administration (M.B.A.)

Bba, Finance And Management