Ali Smith Email & Phone Number

responsible for coordinating and hosting client visits; introducing the company’scapabilities while understanding the client's needs; and coordinating and generatingschedules for inquiries. Tracking study progress for the entire lifecycle of project throughfinalization; reviewing Protocols and Amendments/Amended Protocols for changesaffecting schedule and.

Process owner for all ‘Know your Customer (KYC)’ Regulatory concerns post application. Handled daily escalations from agents and applicants. Improved processes by updating procedures for agents. Worked with various teams to ensure the KYC requirements were being met (Tech Teams, Operations, Sales Teams, Compliance)KYC Intent lead for Card wide initiatives.

Operations Delivery Lead for onboarding new credit card partners to all card payments. Included interacting with other associates to ensure all Third-Party Payment Vendors will be able to process payments.Oversaw day to day operations for both Debit Card Payments and ATM Payments. Responsibilities include expert knowledge of both processes, issue.

Richmond, Virginia Area

Over sees all aspects of the implementation of marketing campaigns, working closely with intent owners and downstream execution partners. Works in a co-located team environment while managing various aspects of a business campaign. Including: segmentation, fulfilment, direct mail, statements, inbound/outbound calls and online offers. Coordinates work with.

Capital One, Richmond, VA

Over sees all aspects of the implementation of marketing campaigns, working closely with intent owners and downstream execution partners. Works in a co-located team environment while managing various aspects of a business campaign. Including: segmentation, fulfilment, direct mail, statements, inbound/outbound calls and online offers. Coordinates work with.

Richmond, VA

Assists the company in delivering successful projects by providing project coordination, administrative and technical support. Responsibilities include organizing and preparing prime and subconsultant contracts including scope, schedule, fee and deliverables. Coordinates and maintains project work plan including project schedule, deliverables, and action.

Herndon, VA

Inside Pharmaceutical Sales Representative for four products. Called on over 400 healthcare providers to provide samples of products and also engage in conversation on products. Thorough knowledge of all products and competitors of each product. Assisted in the implementation of this new position by providing input and design ideas of how position should.

Inside sales position as primary liaison between sales force/clients and operations group. Helped to win over $10 million work in 2009. Manage the day to day activities of over 50 clients, provide pricing and scheduling and study designs based on clients' proposal requests. Coordinate RFPs/RFIs from clients which would lead to large packages of work. Also.

of day to day activities of laboratory staff of up to 6 employees. Scheduled daily activities for staff, managed training and career development of staff. Coordinated with other colleagues in department for staffing and other activities. Assisted in the implementation of process improvements ranging from reduction in timelines to new reporting software..

Performed moderately difficult to complex tasks in microbiology of routine and non-routine tests and reported out results. Trained other employees on over 10 different tests following my proficiency of each test. Responded to client inquiries technical, providing timely resolutions of problems.