Alison Araujo

Alison Araujo Email and Phone Number

Customer Support Supervisor - MRO & Technical Support | Compliance Ambassador @ Embraer
brazil
Alison Araujo's Location
São José dos Campos, São Paulo, Brazil, Brazil
Alison Araujo's Contact Details

Alison Araujo work email

Alison Araujo personal email

n/a
About Alison Araujo

Customer oriented professional with more than 15 years of experience in the aeronautical field that builds up my foundations in 4 pillars:Purpose - Knowing exactly why, where, when and how to do what I do.People - Knowing that they are the Center of it all.Process - Standard methods to transform my purpose into reality.Performance - Identifying opportunities to improve based on real data.

Alison Araujo's Current Company Details
Embraer

Embraer

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Customer Support Supervisor - MRO & Technical Support | Compliance Ambassador
brazil
Website:
embraer.com
Employees:
15822
Alison Araujo Work Experience Details
  • Embraer
    Customer Support Supervisor
    Embraer Apr 2022 - Present
    São José Dos Campos, São Paulo, Brazil
    Responsible for the Embraer Divisão de Equipamentos (ELEB) technical support and operation on Maintenance, Repair and Overhaul of the landing gear system.
  • Embraer
    Customer Support Engineer
    Embraer Mar 2019 - Apr 2022
    - Responsible for implement and maintain a compliance culture throughout the company.- Credited as Quality Assurance Engineering at Embraer ELEB Repair Station.- Development of the Quality Assurance system for the MRO, writing quality control manual and procedures manual in order to meet the authorities (FAA, ANAC and EASA) requirements.- Support our business during authorities (FAA, ANAC and EASA) inspection to show compliance with products technical publication, internal procedures and legal requirements.- Perform root cause analyzes and corrective action plans for the improvement of our business and accomplishment of authorities requirements.- Provide recurrent training on internal procedures, quality and procedures manuals, liability and authorities regulations.- Responsible for implementing the Safety Management System (SMS) / Sistema de Gerenciamento da Segurança Operacional (SGSO) in our MRO providing training for mechanics and inspectors, managing KPI’s, performing risk analysis and promoting the aviation safety culture throughout the entire Organization.- Credited as a ASO (Operational Safety Agent) of our organization
  • Embraer
    Customer Support Analyst
    Embraer Apr 2016 - Feb 2019
    São José Dos Campos, São Paulo
    - Focussing in the way that the process is organised in order to eliminate the waste generated by it.- PDCA, Kaizen, Ishikawa, Lean Thinking are some of the tools applicable in a daily basis.- Leading Kaizen projects to solve problems generated by the process and achieve the best results.- Responsible for the improvement of our business by applying tools based on lean concepts.- Responsible for developing and managing financial, quality, planing and delivery KPI’s.- Provide support for customers on spare parts sales within the Supply Chain.- Coordinate projects based on customer needs in order to cover all spare parts demand for future forecast.
  • Embraer
    Engineering Intern
    Embraer Nov 2014 - Apr 2016
    São José Dos Campos, São Paulo
    - Accomplishment of customer support KPI’s.- Provide worldwide customer support through technical dispositions for Airlines and MRO’s.- Provide repair solutions for aircraft’s landing gears.- Establishment and measurement of KPI’s during the repair process, creating action plans to achieve monthly results.- Implement lean tools concepts such as 5s, Kaizen, Poka Yoke, Root Cause Analyze, VSM and FMEA.
  • Magnaghi Friuli
    Cnc Machinist
    Magnaghi Friuli Jan 2011 - Nov 2011
    São José Dos Campos E Região, Brasil
  • Astra Industria Aeronautica Ltda
    Cnc Machining Operator
    Astra Industria Aeronautica Ltda Jul 2007 - Jan 2011
    São José Dos Campos, São Paulo
    Member of the machining team.Responsible to manufacture aircraft parts according to the planing schedule in order to meet our customers precedence network.Member of many Kaizens projects to reduce lead time and lower our cost.

Alison Araujo Education Details

Frequently Asked Questions about Alison Araujo

What company does Alison Araujo work for?

Alison Araujo works for Embraer

What is Alison Araujo's role at the current company?

Alison Araujo's current role is Customer Support Supervisor - MRO & Technical Support | Compliance Ambassador.

What is Alison Araujo's email address?

Alison Araujo's email address is aa****@****aer.com

What schools did Alison Araujo attend?

Alison Araujo attended Instituto Tecnológico De Aeronáutica - Ita, Etep Faculdades, Hillsong International Leadership College, Senai São Paulo.

Who are Alison Araujo's colleagues?

Alison Araujo's colleagues are Ewerton Monteiro, Fernanda Souza, Tadeu Stagnatto, Junior Parra, Claudemir Teixeira, Jonatas Pereira Da Silva, Matheus Ferreira.

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