Alison Arrowsmith Email & Phone Number

30 Cribb Street, Milton

The Project Support Officer will be required to:• Provide support as required to key project personnel• Assist the Project Managers with the day-to- day administrative workload of the project • Maintain Project SharePoint sites and document repositories• Assist the Project Managers with tracking the project budgets, processing supplier invoices and conducting financial reconciliations• Liaise with various internal stakeholders to coordinate and problem-solve enquires for the project and escalate issues to the relevant project representatives when required• Take responsibility for key project tasks such as maintaining the project controls – risks, issues, change, dependency, lessons learnt and working logs • Assist in the collation of business, technical and project documentation, including end user requirements• Assist in the preparation of project status reports• Support the development, maintenance, monitoring and reporting on schedules• Monitor timesheets for both internal and external project resources• Develop and maintain effective working relationships with internal and external clients/ suppliers• Organise requirements gathering workshops and various project meetings including the recording of minutes and the distribution of papers• Provide administrative support to the Project Managers by maintaining the project schedule, budget, resource plan and any other project documentation required

• Provide support to two Project Managers and coordinate the implementation of the WUP (Wireless Upgrade Project) with the IT project team at The Department of Education and Training by:- Providing excellent stakeholder engagement, through effective communication and follow up on any issues DETE may have regarding the project- Run monthly budget reports and maintained staff project reports- Be responsible for documenting, updating and communicating project risks, issues, dependencies and decisions- Provide quotes to DETE and liaise with school administration to organise site visits

The Project Support Officer will be required to:• Provide support as required to key project personnel• Organise requirements gathering workshops and various project meetings including the recording of minutes and the distribution of papers• Maintain Project SharePoint sites and document repositories• Be responsible for documenting, updating and communicating project risks, issues, dependencies and decisions• Assist in the collation of business, technical and project documentation, including end user requirements• Assist in the preparation of project status reports using the SPARQ Project Management tool and processes• Support the development, maintenance, monitoring and reporting on schedules• Assist the Project Managers with tracking the project budgets and conducting financial reconciliations• Assist the Project Managers with the processing of supplier invoices• Monitor timesheets for both internal and external project resources• Develop and maintain effective working relationships with internal and external clients/ suppliers.• Compliance with all relevant Legislation, and SPARQ Solutions policies, procedures and practices as varied from time to time

Brisbane

QGC (Queensland Gas Corporation) Mega Projects – Global IT• Provide Executive Support and Administrative Project Management assistance to the Lead Manager and six Project Managers by: - Coordinating Meetings and diary entries- Coordinating the OnBoarding of new staff and providing initial training- Liaising with external IT contractors on behalf of the Project Managers- Responsible for managing Administration Officers - Invoicing and corporate card reconciliation- Managed the Lead Manager correspondence, meetings and travel arrangements

Department of Transport and Main Roads• Used the ADDIE model to develop training packages for a large number of frontline customer service staff- Analysed the needs of end users and business requirements- Designed training packages with end user in mind- Ensured learning objectives met the needs of the learners- Created assessment that linked to learning objectives- Sought feedback on the training developed to ensure better future • Developed bi-monthly system training programs for frontline customer service staff• Maintained current packages to ensure accuracy of information• Created evaluation reports for management• Worked with Subject Matter Experts to gather relevant content for new packages• Reviewed and published finished training packages• Incorporated feedback • Utilised adult learning principles to develop quality educational training packages• Created system simulations using Captivate to provide hands on training for staff• Provided advice to Senior Advisors regarding training package development and implementation

Brisbane

Transport Services • Assisted management in business planning processes and data entry into the budget tool and project planner• Assisted management in the preparation of monthly financial and project reports by extracting information from the management information system• Run monthly budget reports and maintained staff project reports and timesheets• Managed the Executive Directors correspondence, meetings and travel arrangements• Creating executive correspondence such as memos, letters, ministerials, minutes and agenda’s• Corporate Card reconciliation and invoicing• Diary Management• Engaged with internal and external stakeholders on behalf of the Executive Director• Provided support to the General Manager on occasions

Brisbane, Australia

• Provide support to the Director, project managers and branch members.• Deliver and train the TMR Induction Package to new TMR staff.• Provide training and support to branch staff in the use of various TMR systems i.e. CATS, Project Systems (SAP) and Sale and Distribution (SWIFT) • Implement quality procedures to collect and collate information for staff members.• Key point of interface to the quality system and the divisional quality system administration• Undertake duties to support the operations of the branch, eg. Procurement and administrative support. • Organise travel arrangements for teams working on projects and ensure all project costs are captured.• Coordinate meetings, schedules, venues, catering, meeting papers, agendas, and minutes.• HR – New and Exiting Employee Forms (including IT forms).• Delegation of work on executive Director’s behalf.• Workplace Health and Safety Coordinator