Alison Austin Email & Phone Number

Fremont, California, United States

United States

Concord, California, United States

Concord, California

Fremont, California

Manages all daily operations for supply chain and asset allotment for this telecommunications equipment manufacturer, working with major government and private entities within the aerospace and military sectors. Provided parts, equipment, and materials for developing sources of supply and monitoring supplier performance. Maintained supply chain by obtaining required parts and materials, verifying receipt of materials, and processing payments to the correct vendors. Managed and controlled inventory. Issued requests for proposals and selected the best sources consistent with cost, quality, and delivery requirements of the company. Negotiated pricing and completed purchase requests. Collaborates with engineering department on research and development projects, identifying and sourcing best practices and materials for production, and product sustainability. Solves issues by working with quality assurance department on build and process issues. Maintains ISO documentation and procedural reports. Manages a team of up to three (3) buyers.Select Accomplishments:• Developed and maintained corporate analysis tools for efficient intercorporate planning such as Procurement Reports (Lean), Consignment/Bonding Program, Forecast, Life Cycle planning, Quality Control Reports.• Designed a new Forecast Report based on changing business models and procurement strategies• Transitioned department to a Lean model and structured a way of continuously exposing and solving problems in order to eliminate waste in the systems, processes, and work, to deliver value to customers.• Served as project lead on Domestic and International Material Compliance including IPC and RoHS.• Spearheaded management of Government Regulations such as DFAR, ITAR, Human Trafficking, and Counterfeit Parts.

Always striving to deliver a positive customer service experience, I focus on listening to each client in order to gain an understanding of their individualized needs, in order to direct them to the appropriate product/service. It is critical for me to manage client expectations; when disruptions occur during the delivery process, it is imperative that I work to resolve situations quickly, and my goal is to win repeat business.I prepare various reports surrounding the metrics of the sales department: quarterly sales results, monthly and annual forecasts and account status reports are just a few examples. Once created, these documents are presented to senior management.Additional Activities-Ensure all inbound responses are followed-up quickly and accounts are appropriately penetrated-Work closely with channel partners discovering joint opportunities and assisting in selling services and solutions-Work closely with key stakeholders to ensure I have up-to-date sales tools needed to be successful-Develop relationships and communicate regularly with field, solution engineers, channel and marketing teammates-Maintain current knowledge of products, solution sets, customer use cases, and competitive product differences-Adhere to company’s current sales methodologies as the processes as and company business evolves-Continually improve sales skills through ongoing product training, sales prospecting, sales qualification, and sales process management.What I bring to the role-Proven experience developing relationships with channel partners and driving their success-Independent, self-starter personality, goal oriented with high integrity and energy to get the job done-Can work cross functionally in many areas without being constrained by job function-Collaborative, upbeat work ethic