Alison Barrett Email & Phone Number

California, United States

San Francisco, California, US

I lead the Airtable Scaled Success department where our mission is to help Enterprise customers onboard, adopt, and realize value of their investment in Airtable via Scaled methods. We do this through 5 specific pillars that together help drive customer success and positive renewal outcomes:- Onboarding CSMs: This team guides customers through their.

San Francisco, California, US

My team of strategic program managers drives global customer success programs to execute the vision and strategy for our team and customers; collaborating with our cross-functional partners, leaders, and Salesforce colleagues along the way.

San Francisco, California, US

I lead the CS Strategic Program Management team who support our global Customer Success team members and leaders. We build and manage programs that improve the scale, consistency, and productivity across our customer-facing team members in order to drive customer retention. My team manages programs such as customer health strategies and reporting, customer.

San Francisco, California, US

I lead a team of Customer Success Program Managers at Slack where we build, manage, and roll out best-in-class programs that help amplify the efforts of our Customer Success team and maximize customer value. Using customer-facing and CS expertise, we help ensure the CS team and our customers are successful through scalable programs and winning strategies.I.

San Francisco, CA, US

I manage a global team of Senior Customer Success Managers (SF, NYC, London) to support and grow our network of strategic customers and advocates. My team partners with our Enterprise customers to help them achieve the highest value from our product as possible while providing a world-class end to end experience. We guide our customers to create an.

San Francisco, CA, US

I am focused on the quality delivery of Customer Success programs and assisting CSMs in their roles to ensure the highest level of service for our Enterprise accounts and strategic partners.

San Francisco, CA, US

As a Customer Success Manager at Mixpanel, I work with our strategic accounts from onboarding, implementation, and end-user training to enable them to make data-driven business decisions. I help clients identify what to track, which KPIs are actionable, and how to effectively measure results.

San Francisco, California, US

As a CSM I am dedicated to the success of our high-profile clients in the mobile space. Through strategic planning, competitive analysis and ongoing mobile consulting, I work to ensure our clients see a high ROI on their mobile/tablet investment.Reporting to the CFO, I am responsible for customer retention, identifying upsell opportunities, and making sure.

Worldwide, OO

• I am certified in SAP Order Fulfillment and CRM and worked on two large-scale SAP ERP transformation projects as a Project Manager.
• As a Project Manager, I provided insight and analysis into the overall deployment strategy, resourcing and budgeting decisions for my clients.
• I worked with the Deloitte leadership teams to actively manage issues and risks and to drive key decisions of the implementation project.
• I built and delivered presentations to the executive boards in order to communicate project health and maintain strong business relationships.
• Due to our teams’ successful project management results, I provided training and materials to be reused on new Deloitte accounts, improving the framework behind the SAP delivery method.

• Used critical thinking and financial analysis to evaluate potential venture capital investments in greentech, clean energy, consumer internet, and web-based service start-ups.
• Conducted meetings to consult clients on marketing, growth, and capital search strategies.
• Scheduled, participated in, and briefed conferences with consulting and VC clients.

Bachelor Of Science, Business Administration, Finance, Economics

Spanish