Studio Manager
Current- Analyzed membership trends and operational data to develop strategies that increased member retention and drove membership growth to 500+ members, maintaining the lowest attrition rate (under 9%) across three locations regionally.- Developed and implemented new policies and procedures, improving team performance and studio workflow.- Led cross-functional collaboration with marketing, sales, and operational teams to develop and implement business strategies, resulting in the studio’s highest revenue month since opening.- Utilized CRM tools to track membership data and sales performance, ensuring accurate reporting and data-driven decision-making that aligned with business goals.- Coordinated and executed sales initiatives, including organizing team efforts that led to winning the Studio Sales Challenge, surpassing revenue targets with minimal resources.- Managed project timelines and resource allocation for promotional events and member outreach campaigns, leading to a 15% increase in new memberships and a higher customer engagement rate.- Provided actionable insights on customer behavior and sales performance, driving improvements in membership engagement and satisfaction.
