Alison Catlin Email & Phone Number

Carlsbad, California, United States

Carlsbad, California, United States

As a Threat Analyst at Proficio, I served as a part of the SOC operations, responsible for promptly receiving and assessing alerts from diverse security platforms. My role required a robust grasp of network and security concepts, coupled with adept problem-solving skills, all while maintaining composure under time-sensitive situations. I excelled at rapidly analyzing and communicating security threats to safeguard customer networks.

Vista, California, United States

The responsibility to help implement customized care plans that encompass solutions to nurture the whole person in mind, body, and spirit. Providing impeccable care to clients by assisting in scheduled activities as well as overall care management.Responsibilities & Essential Functions: • Delivering exceptional care to the dedicated client in their home• Help execute comprehensive personalized weekly schedules and care plans• Complete daily tasks in a safe and professional manner (ADLs)• Supply personal companionship, remaining actively engaged with each client by providing ongoing social & emotional support• Assist with personal care activities to include personal hygiene, mobility assistance, incontinence care, light housekeeping, feeding and meal preparation• Keep order, safety, and client enjoyment top of mind always• Provide transportation to and from appointments as needed• Administrative functions such as documentation of completion of tasks and report changes in the client’s physical condition, mental capability, or behavior

San Marcos, California, United States

Processes information received and dispatches calls using a range of communication methods; deploys service resources available to best meet customer needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to customers . Responsibilities:Receives road service request information from AAA and dispatches calls to lockout techs and locksmiths. Relays all pertinent data to drivers (member situation, vehicle problem, location, etc.) When necessary, assists drivers in finding member/disabled vehicle.Processes all information from customer type of service needed (e.g.in-shop service, car lock out, locksmith), prioritizes calls based on various criteria (safety, weather, traffic, etc.) and ensures that police and other emergency calls are handled within established time frames.Makes optimal use of available resources to ensure that calls are completed within the projected estimated time of arrival (ETA), that resources are efficiently deployed and routed, that correct equipment is dispatched to meet customers' needs.Monitors computer to maintain continual awareness of current deployment, and reallocates resources as needed to meet changing needs for service.Communicates directly with customers to provides advice and counsel regarding problem resolution (e.g., safety, obtaining repair service), explains cost of service, notifications when service will be delayed Maintains documentation on the status of each call within area, monitors call progression, and ensures documentation is complete before calls are cleared with proper codes.Maintains frequent and timely communications with drivers on the status of calls that have been dispatched. Maintains close communications with AAA when received calls from them and notifies them if there was any issues. Responds to, and takes immediate action to resolve, service problems reported by customers and drivers.

Mesa, Arizona, United States

Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care, treatment, and customer service to patients. Responsibilities:EMTs provide an assessment of patients, determine necessary care, and deliver emergency services by utilizing appropriate medical techniques and equipment.Document patient information, condition and treatment while maintaining confidentiality and patient rights.Take pride in providing a safe, clean, and well-stocked environment for patients.Use appropriate EMT skills to provide care including communications, medical equipment, cleaning procedures, office equipment and tools.EMTs operate an ambulance in conjunction with applicable company safety policies, and traffic laws related to the operation of emergency medical response vehicles.Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow EMTs.

Associate'S Degree, Network And System Administration/Administrator

This degree/certificate prepares individuals for careers and employment in computer networking, network administration, enterprise.

Certification, Emergency Medical Technology/Technician (Emt), A

Emergency Medical Technician course using the 2009 curriculum adapted by the Arizona Department of Health Services. This course will help.