Alison Cladingboel Email & Phone Number

Borehamwood, England, United Kingdom

Managing service charge enquiries and complaints by investigating and responding to queries raised by customers and internal colleagues. Working with varied teams across the business collating necessary documents (including tenancy agreements, leases, invoices and budgets) and explanations, carrying out financial adjustments and ensuring data integrity.

Norwich, England, United Kingdom

Responsible for monthly service and improvement reports and supporting regional (East) business planning processes. This role specialises in financial management of the regional budgets.

Stevenage, England, United Kingdom

Customer-focused role managing welfare benefit casework end-to-end with the aim of income maximisation and prevention of eviction.

Harlow, England, United Kingdom

Returning to customer case management allowed me to reconnect with beneficiaries on a direct basis. I brought a level of compassion to the role that allowed me to effectively understand what individuals and families needed. I worked every day with colleagues and wider scheme partners and providers to identify the best support available.

Harlow, Essex, United Kingdom

The charity offers grants to scheme customers with disabilities who would not otherwise be able to meet the financial costs of the vehicle or adaptations they need. I offered quality customer service to ensure the best value solution was found that fully met the applicant's everyday needs.I worked with colleagues within Motability, our wider scheme partners, and external vehicle and adaptation providers to identify the best support available at the time of application.

Coventry, United Kingdom

Establishment of a new social enterprise service to increase organisational revenue and offer valuable life and work experience for local vulnerable young people. From skills gained within the project, young people were able to achieve successful paid employment within the community.My expertise included management of volunteers and youth participation, financial management, retail and customer services, development of an online catalogue and sales platform, warehouse management, risk… Show more Establishment of a new social enterprise service to increase organisational revenue and offer valuable life and work experience for local vulnerable young people. From skills gained within the project, young people were able to achieve successful paid employment within the community.My expertise included management of volunteers and youth participation, financial management, retail and customer services, development of an online catalogue and sales platform, warehouse management, risk assessment, publicity and partnership development, including content creation and audience participation through Social Media. Show less

Coventry, United Kingdom

Project development and coordination for a charitable organisation. I significantly increased income received from fundraising, increased volunteer engagement and youth participation, and continually promoted awareness of local issues. Work themes included gardening, furniture upcycling and both able-bodied and disability sport.

Philosophy (Bahons), Philosophy, First Class (Hons)

Activities and Societies: Student Staff Liaison Committee: Secretary, 2011-12. Chair, 2012-13

Education record