-Serves as a senior international student advisor, advising both F-1 and J-1 students (and dependents) on a full range of regulatory and personal matters, including visa processing, maintenance of status, employment, academic issues, and personal, family, and health-related concerns; support an assigned advising cohort, including new and continuing graduate and post-degree students-Responsible for oversight and management of office operations and service interface with MIT’s international student community-Helps to leads, develop, and implement office operations improvements in all areas to increase efficiency and utilize up-to-date technology to enhance students’ advising experience and access-Collaborates with the ISO SEVIS administrator to create, update, maintain, and enhance the integration of additional online documentation and technical tools for advising and regulatory mandates-Supervises ISO operations staff positions

-Provide guidance and direction to academic and service units, prospective and current employees, visiting scholars, and students on many aspects of immigration and labor laws that affect employment, legal, and tax status, including but not limited to: employment eligibility, change of status, transfer, travel, obtaining or re-validating a visa, passport requirements, academics, cultural adjustment, employment, financial concerns, health insurance, and general orientation to life in the U.S., and other issues. -Help with the Study Abroad Fair in the fall, and the Study Abroad team as needed. -Help the office with functions related to: F-1, J-1, H-1B, O-1, E3, and TN visa documentation processes -Provide on-going coordination with university departments before and after student and scholar arrival -Handle program development and implementation, policy development, advocacy, and special projects -Establish/maintain leadership and rapport with university personnel, including department heads, faculty, & office managers, and I was voted to be a part of the CMU Staff Council team. -Help to manage all social media aspects for the Office of International Education, along with website maintenance-Help to supervise student assistants-Additional CMU Roles: DEI Committee, CMU Advisor's Committee, Tartan Scholars Mentor, and an elected member of the Carnegie Mellon Staff Council team

-Provide guidance and direction to academic and service units, prospective and current employees, visiting scholars, and students on many aspects of immigration and labor laws that affect employment, legal and tax status, including but not limited to: employment eligibility, change of status, transfer, travel, obtaining or re-validating a visa, passport requirements, academics, cultural adjustment, employment, financial concerns, health insurance, and general orientation to life in the U.S., and other issues.-Manage all Office of International Programs functions related to International Scholar Services: J-1, H-1B, O-1, E3, and TN visa documentation processes. Including J-1 immigration records, and submission of H-1B petitions to USCIS and the Department of Labor.-Manage all Office of International Programs functions related to J-1 Student Services: Documentation processes, DS-2019’s, SEVIS maintenance, application processes, managing exchange partners, helping to manage exchange numbers, advising, and program development. Also managing exchange program waivers and billing agreements.-Advising additional international students (students on F1 and M1 student visas) concerning: maintaining status as prescribed in US Federal Regulations; employment, academic, personal, health insurance, and other issues.-Manage all Office of International Programs functions related to IREX exchange program.-Manage all OIP functions related to International Friends Program.-Establish and maintain leadership and a solid rapport with university personnel, including department heads, faculty, and office managers. -Represent the interests and promote the visibility of the UND international faculty and scholar population by serving on various campus committees and working groups. -Handle and manage all social media and marketing aspects for the Office of International Programs, along with website maintenance.-Coordinating the implementation of intercultural programming.

-Provide essential frontline administrative support to the International Education Office on the CSU Stanislaus campus-Providing continuity and stability to the office and exceptional customer service as first point of contact for students, visitors, and the campus community at large-Organized events and international programming-Greet, screen, and assess the needs of visitors and callers-Ability to prioritize on-the-fly, keep up in fast-paced environment and consistently meet and manage deadlines-Independently assist or direct visitors and callers to the appropriate person-Under the direction of the Director or lead, communicate policies and procedures to new students -Created office website-Developed social media outlets for the office-Demonstrated ability to interpret and communicate complex federal regulations and procedures pertaining to employment-based visa classifications, including H-1B, O-1, E-3 and TN, as well as the F-1, F-2, J-1 and J-2 student and exchange visitor visa classifications

-Deliver excellent client service-Understand clients’ business goals and clients’ markets by establishing a best practice approach to news monitoring, coverage capture and social conversation tracking, etc.-Execute on defined projects with oversight from the team-Organize and perform multiple tasks for multiple clients simultaneously-Organize and facilitate team success-Serve as the organizational hub for account and team, and developing effective PR pitches, identifying appropriate targets, setting up and maintaining social media channels-Ability to prioritize on-the-fly, keep up in fast-paced environment and consistently meet and manage deadlines-Managing team activities and tasks; lead internal team meetings and drive team to meet commitments and deadlines -Contribute to the success of the agency-Demonstrate a willingness to take on new and different clients and assignments that stretch the limits of current knowledge and skills-Participate in new business development efforts by thoroughly researching new business prospects and helping the team get up-to-speed-Keep Eastwick website up to date with latest client coverage-Contribute to agency marketing activities including events, blogs, tweets, etc.

-Managed day-to-day store operations-Trained and developed new employees-Accountability for products, and inventory; including reporting, database management, and team operations-Delegated tasks to provide legendary customer service while maintaining a clean store environment