Alison Dobbs Email and Phone Number
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A multi tasking manager with experience in the Life and Long Term Care insurance industry. Proven track record for developing and implementing efficient processes and procedures to increase productivity and reduce expenses. Results driven to exceed performance expectations. Promotes teamwork and collaboration skills among staff and peers. Proactively builds relationships to achieve high customer satisfaction.
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Supervisor, Business Process OutsourcingCsc Dec 2013 - Present -
Operations ManagerUnivita Health (Long Term Care Group) Nov 2005 - Jun 2013Greater Nashville Area, TnUnivita helps insurers bring leading-edge products to the market and deliver enhanced service to their customers through a specialized understanding of the unique needs of older populations.Univita provides long term care insurance support from initial policy design to claims and care management with specialized systems and staff. They provide comprehensive solutions for all aspects of long term care insurance policy administration and maintenance. They handle all processing and communications for premium billing, collections, rate changes and benefit and coverage changes. In addition to, performing individual health assessments to evaluate patient health status and determining policy and claim eligibility. Managed a staff up to 18 to ensure continuity of quality and production on claimant benefit eligibility. Partnered with the client to develop and implement business and complaince related changes. In addition, to process redesigns to improve efficiency and the quality of the processes and workflows to improve customer satisfaction. Identified trends and proposed recommendations to the client's Legal and Executive Management Team to reduce formal and informal complaints. -
Service Operations SupervisorCna Insurance Oct 1995 - Nov 2005Greater Nashville Area, TnDeveloped talent among team members. Ensured service levels, quality and production levels were met for CNA's long term care new business. Collaborated with peers to implement efficiencies to enhance company profitability. Provided sales support for the Managing General Agents on insurance portfolio, marketing promotions and incentive programs. Built prosperous partnerships with Managing General Agencies by identifying and understanding their needs; and by exceeding their expectations, which improved new business sales and customer service.
Alison Dobbs Skills
Alison Dobbs Education Details
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Business Administration And Management, General
Frequently Asked Questions about Alison Dobbs
What company does Alison Dobbs work for?
Alison Dobbs works for Csc
What is Alison Dobbs's role at the current company?
Alison Dobbs's current role is Supervisor at CSC.
What is Alison Dobbs's email address?
Alison Dobbs's email address is ad****@****ast.net
What is Alison Dobbs's direct phone number?
Alison Dobbs's direct phone number is +161547*****
What schools did Alison Dobbs attend?
Alison Dobbs attended Middle Tennessee State University.
What skills is Alison Dobbs known for?
Alison Dobbs has skills like Leadership, Analytic Thinking, Creative Problem Solving, Project Management, Client Liaison, Call Centers, Customer Satisfaction, Cross Functional Team Leadership, Process Improvement, Team Building, Customer Service, Team Leadership.
Who are Alison Dobbs's colleagues?
Alison Dobbs's colleagues are Christoph Bohmann, Md Asif, Arshad Jamal, Gaby 2 Berute, Vijay Krshna, Kanhai Lal, Joe Sueppel.
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