Alison Dooley Email and Phone Number
Alison Dooley work email
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Alison Dooley personal email
10+ years experience in the software industry working to achieve client satisfaction and exceed company expectation. Motivated and goal orientated, proficient in adult learning, customer service and software analytics. Looking to leverage these skills to secure a position of responsibility and professional growth.
Everbridge
View- Website:
- everbridge.com
- Employees:
- 1562
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Everbridge
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Manager, Success ManagementRiskonnect (Formerly Castellan Solutions) Oct 2021 - PresentAudubon, Pennsylvania , Us -
Sr. Customer Success ManagerRiskonnect (Formerly Castellan Solutions) Nov 2019 - PresentAudubon, Pennsylvania , Us
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Customer Success ManagerAssurance Software Nov 2019 - Nov 2019Audubon, Pennsylvania, Us -
Customer Relationship ExecutiveCeridian Jan 2019 - Nov 2019Minneapolis, Mn, Us -
Customer Success ManagerCeridian Mar 2018 - Nov 2019Minneapolis, Mn, Us
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Software AnalystIbm Jun 2013 - Feb 2018Armonk, New York, Ny, Us• Provide client success by implementing best practices, keeping with government compliance standards and regulations, and providing new product information• Work one-on-one with at risk clients to ensure satisfaction and contract renewals• Lead implementation consultant during complex software upgrades for high level clients • Work closely with product management/development teams to incorporate client needs and feedback into products -
Trainer/WriterIbm Jul 2012 - Jun 2013Armonk, New York, Ny, UsCreated and instructed online and recorded training of new features being released as well as hosting weekly “office hours” to keep internal teams well versed.
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Senior Training SpecialistSungard Availability Services Mar 2008 - Jul 2012Wayne, Pa, Us• Responsible for implementing and training Enterprise, Fortune 1000 companies including Virtual Instructor Led Training, in-house, hands on training as well as onsite location training• Proactively contribute to department objectives by educating colleagues and customers on new products, assisting Quality Assurance with testing and providing technical support to clients• Development of training class outlines and materials for new products/releasesCERTIFICATIONSo Associate Business Continuity Professional (ABCP), Disaster Recovery Instituteo LDRPS Certified System Engineer (LCSE), SunGard Availability Services -
Product SpecialistStrohl Systems Mar 2008 - Jun 2008Us -
Sales AssociateMerion Publications Nov 2005 - Mar 2008King Of Prussia, Pa, Us• Account management responsible for over 2000 accounts • Totaled revenue of over $450,000 in 2007 by increasing ad count and unique sales advertisers• Increased revenue by 15% in 2007 over 2006 by continuing to grow relationship with existing clients, building my database, and signing contracts.• Awarded “Highest Percent to Goal” in 2006 for achieving 113% to year end goal.
Alison Dooley Skills
Alison Dooley Education Details
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West Chester University Of PennsylvaniaBs
Frequently Asked Questions about Alison Dooley
What company does Alison Dooley work for?
Alison Dooley works for Everbridge
What is Alison Dooley's role at the current company?
Alison Dooley's current role is Manager, Success Management at Castellan Solutions.
What is Alison Dooley's email address?
Alison Dooley's email address is ad****@****ibm.com
What schools did Alison Dooley attend?
Alison Dooley attended West Chester University Of Pennsylvania.
What skills is Alison Dooley known for?
Alison Dooley has skills like Applicant Tracking Systems, Salesforce.com, Account Management, Vendor Management, Enterprise Software, Saas, Project Management, Solution Selling, Recruiting, Software As A Service, Professional Services, Disaster Recovery.
Who are Alison Dooley's colleagues?
Alison Dooley's colleagues are Dan Newcomer, Robbin Raju, Arslan Saeed, Cara Antonacci, Nicholas D., Jennifer Erwin, Jennifer Kinzel.
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