Alison E. Email and Phone Number

Following my promotion from Compliance Manager my previous role encompasses the responsibility for over 100 employees within the company’s flagship Luton Airport location. My continued focus on outstanding customer service and hitting sales targets meant working creatively with agencies and counter staff to ensure the highest levels of personal service and customer engagement were achieved. Personal development plans and regular team feedback ensured a transparent and engaged team philosophy.A successful opening of the largest store in the companyReporting to the UK Finance Director. My Job scope is to manage the CustomsFor the UK. Procurement for the UK, Stocktakes for the UK and Audits. And deal with all compliant issues that may arise. To monitor till discrepancies and discounts at tills and the banking services provided.Promotion from Admin Manager to Compliance Manager UK & IrelandManaged an Excise WarehouseManaged an Admin TeamManagement ReportingManaged the Procurement Dept

Reporting to the Operations Director, My Job scope was to manage a small logistics department, this involved delivering a first class service to our clients. Ensured accurate inventory records were maintained. Dealing with overseas suppliers ensuring goods were shipped on time. Followed client’s individual delivery requirements. Returns and refunds, stock takes, invoicing, worked on Sap system.

My job scope was to assist in researching and establishing new franchise operations in market centres internationally. My role involved coordinating the formation of successful business practices including project management, logistic and financial strategies, human resources management, retail cost base projections, inventory control and distribution policy.Achievements:Promotion from UK operations Manager to Senior Operations Manager in MalaysiaPromotion from Administrator to Operations ManagerPart of a team which established the 1st MFI Franchise in MalaysiaPlanned and designed racking for 28,000 sq ft warehouse with an inventory of £1 million per quarterReduced stock loss by 50% by implementing new policies and proceduresProfessional Development:Recruitment and DisciplineInventory managementHASAWUnderstanding consumer habitsTime ManagementPerformance analysis and appraisalInterpersonal skillsNVQ2 in Retail and Distribution