Alison Eardley Email & Phone Number

Henley-On-Thames, England, United Kingdom

Set up and run the service department whilst implementing processes to future proof and align ourselves with industry standards.

Henley-On-Thames, England, United Kingdom

Supporting and Developing the production of the in-house movement

Henley-On-Thames, England, United Kingdom

Service centre watchmaker at Bremont’s new facility in Henley-on-Thames

Southampton, England, United Kingdom

Manchester, Greater Manchester, United Kingdom

Studying on the 1800 WOSTEP watchmaking course. Sponsored by Swatch ltd

Working on minor repairs for the aftersales department and assisting the watchmakers with re-assembly

Henley-On-Thames, Oxfordshire, United Kingdom

Southampton, United Kingdom

To present myself in a professional manner to give the best lasting impression of the company and our products.Build relationships with new and existing clients whether that be through serving them personally, assisting a sale or talking to them at events.To maintain the high visual standards in store and the windows through daily checks and stock counts.Guide clients to the best product to suit their needs by asking the right questions in a friendly manner.I aid customers who would like bespoke pieces made or modified as I am the co-ordinator between our designer and the shop floor with both customers and staff. I can also suggest some initial ideas and designs so they can start to visualise the final outcome.Make sure every enquiry is followed up promptly with an email or phone call. This also involves ringing suppliers to get quotes, timescales to then mark up and communicate to the customer.Process any transfers efficiently and communicating this with our service department.Now a brand manager for our Spirit range, Marco Bicego and all of our Coloured stones I have to be highly organised and able to communicate with both head office and the team in regards to changes, promotions and new stock arrival. The brand management responsibilities also include completing monthly stock takes, refreshing the window and in-store display on a regular basis, checking monthly sales figures against targets and coming up with a strategy to try and achieve them. I have taken part in the planning and organising of internal and external events including but not limited to; gathering the appropriate stock, making sure all diamond cleaning equipment is working and ready, for inshore events organise catering or go and source the canapés from local businesses, create gift bags for the guests, keep the team updated with how the event is going to run and what needs to be done.In 6 months I have made £50,000 in individual sales including a Rolex sale within the first month.

Southampton, United Kingdom

Having had previous visual experience I was immediately nominated as the accessories merchandiser for the holiday period; this involves managing stock levels on the floor, processing the accessories deliveries, identifying new products and making sure each accessory destination was well merchandised to drive sales. I implemented the summer directives alongside our merchandiser, helping with mapping solutions, delegating tasks and managing my time to meet the deadline. I was awarded the best window in the South by our area sales manager for the Spring/Summer window I launched spring 2015. As a supervisor my duties included; key holding, cashing in, setting the floor plan, briefing the team with sales targets, tasks and any company updates, manage the team, help with any customer queries and motivate the staff to work to their highest potential, making sure the shop floor is closed with perfect standards and cash up all the tills whilst updating multiple spreadsheets to work out our sales progress. I was also involved with recruitment and helped interview 25 candidates and assisted our store manager deciding on which candidates were suitable. As a supervisor the store manager tasked me with shop floor training of new employees, setting up and running an in-store Instagram account and create a set till layout for both till points to make serving more efficient. Within SuperDry I have had multisite experience having been sent to Brighton to help re-merchandise their shop floor and Basingstoke to fill in for their supervisor. Quickly adapting to new stores, teams and fixtures was a challenge but one that helped me develop my knowledge and skills to bring back to my own store.

Southampton, England

I was immediately made accessories specialist which involved:Implementing red zone directivesUsing my own visual experience to display products in a creative yet commercial way.Keep the densities at a high level for Christmas trading.Make sure the top sellers are within sight at all times.Have awareness if stock levels and new products coming in to help customers and sales associates.I am currently assisting the visual specialist with implementing the spring/summer directives for fixtures and mannequins.Recovering the floors from the product recalls by using my prodct knowledge to fill the gaps appropriately.

Southampton, England

Implement new marketing and presentation plans on the shop floor.Adapt presentation book to the store layout and our customer.Create outfits for mannequins, ensuring the most current products are highlighted and the outfits are styled well to inspire the customer.Implement new window displays quickly an efficiently.Do a daily walk through of each floor to make sure all visual elements are up to date and still of high standards.Use initiative to create wall and floor displays without directives.

Stoke-On-Trent, United Kingdom

Small Jewellery Design business currently exhibiting in the Christmas Collective Gallery, Newcastle-under-Lyme.

Falmouth

Initial ideas, Project development, Samples Analysis, Final product development and design. Final Product hand made and finished within deadline.

Being a part of such a small company, in addition to my general waitressing duties, Ilearned to utilise quiet times of the day organising and restocking products, cleaning frontand back of house and making sure the front counter was fully stocked at all times. Ienjoyed meeting the regular customers and learning new skills like using the baristacoffee machine.

After working as one of the catering staff for a year I was promoted to team leader withthe main responsibilities including managing a team of 20 staff, counting and recordingstock at the beginning and the end of the shift, maintaining 20 tills. I was required to actappropriately to different situations.

1800 Hour Course, Watchmaking

Ba(Hons) Contemporary Crafts, Design And Applied Arts

Ba Honours, Contemporary Crafts

Newcastle-under-Lyme College- Foundation Course in Art and Design; achieved Merit; Textiles A, Art C, Religious Studies C, Music D

Education record

achieving 11 A-C grades including Maths, English and Science