Alison Ervin Email and Phone Number
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Alison Ervin is a Director, Operations Improvement and Provider Enrollment at Duke University Health System.
Duke University Health System
View- Website:
- dukehealth.org
- Employees:
- 11495
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Director, Operations Improvement And Provider EnrollmentDuke University Health SystemCornelius, Nc, Us
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Director, Operations Improvement & Provider EnrollmentDuke University Health System Feb 2016 - PresentRaleigh-Durham, North Carolina AreaProvide system-wide oversight for the identification, planning and implementation of strategic initiatives and opportunities to enhance operational workflow efficiencies, improve Epic system functionality, increase patient satisfaction and reduce costs associated with revenue cycle functions within the Patient Revenue Management Organization. The Operations Improvement department includes project management, business process consultants, IT analysts and oversight/support for global outsourcing vendor relationships. The Provider Enrollment department is responsible for managing enrollment with government and managed care payers for over 4,000 providers, multiple clinic locations and three hospitals.
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Senior Manager, ItDuke University Health System Sep 2011 - Jan 2016Raleigh-Durham, North Carolina AreaResponsible for managing the implementation and ongoing maintenance and support of Epic (Electronic Health Record) Cadence, ADT, Prelude, Referrals, Benefits Engine for copays and authorizations, Transport and Environmental Services applications for Duke University Health System.
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Senior Manager, ItDuke University Health System Jun 2005 - Sep 2011Raleigh-Durham, North Carolina AreaIT manager for three teams:• Project Management Office – Responsible for implementing a PMO for the Patient Revenue Management Organization (PRMO), including project management, portfolio management, development of project management standards and templates, development of a project coordinator training program, and implementation of CA Clarity application at the PRMO for project management and effort tracking.• Internal Consulting – IDX application design, technical specifications, development, testing and deployment. HL7 and batch integration with hospital information systems (DHIS, Meditech, Siemens), Siemens Invision for technical billing and other applications such as CarePricer, SearchAmerica, Televox, MPV Eligibility, etc. Primarily support Outpatient and Inpatient Service Access related applications.• Interface Management – responsible for monitoring PRMO interfaces for interface rejections. Also, monitor multiple reports to ensure system synchronization. These include, but are not limited to, census balancing, Siemens rejection reports, patient status transfers, coding requests, EMPI duplicate patient merges, etc.
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Senior AnalystDuke University Health System Jan 1999 - Jun 2005Raleigh-Durham, North Carolina AreaProject management, technical design and specifications, and HL7 interface development. Saw projects through from initiation through to deployment coordinating efforts between operational business owners and programmers.
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Regional ManagerPenmac Staffing Services, Inc. May 1997 - Jan 1999• Responsible for outside sales, management and recruiting for Mebane, NC and Reidsville, NC offices.• Managed three direct employees and up to 125 temporary employees.• Increased billable hours from 1,000 hours to over 4,000 hours per week.• Provided temporary and permanent employees for companies such as General Electric and Kayser-Roth Corporation.• Responsible for budget, accounting functions, payroll, worker’s compensation claims, employee training and orientations, drug screenings and unemployment claims.
Alison Ervin Education Details
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Human Resources Management
Frequently Asked Questions about Alison Ervin
What company does Alison Ervin work for?
Alison Ervin works for Duke University Health System
What is Alison Ervin's role at the current company?
Alison Ervin's current role is Director, Operations Improvement and Provider Enrollment.
What is Alison Ervin's email address?
Alison Ervin's email address is al****@****lth.org
What is Alison Ervin's direct phone number?
Alison Ervin's direct phone number is +191968*****
What schools did Alison Ervin attend?
Alison Ervin attended Missouri State University.
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