Alison Erwin Email & Phone Number

West Chester, Pa, Us

Malvern, Pennsylvania, United States

⋅Respond to customer inquiries regarding payment of invoices, purchase orders, registration transfers, and cancellations.⋅Utilize QuickBooks to approve and enter contractor expense reports and reconcile accounts.⋅Reconcile class rosters and manage invoicing of all upcoming and past due invoices for 2022-2024 courses.⋅Oversee cancellations and transfers of all attendees in cancelled and rescheduled courses.⋅Process, balance, and deposit incoming checks and ACH payments.

Willow Grove, Pennsylvania, United States

⋅ Oversaw the collection and deposits of all on-site lesson and class payments for the Willow Grove Branch. ⋅ Compiled bi-weekly faculty and staff payroll reports for 35 faculty and staff members.⋅ Coordinated registration and payment collection for members of the Adult Chamber Players Program at all branches.⋅ Lead Registration for new and returning students at the Willow Grove Branch and paired students with instructors.⋅ Consulted families applying for financial aid and guided them through the application and registration processes.⋅ Supervised and trained a team of 4 Student Services Assistants, to ensure a quality customer service experience.⋅ Developed a payroll entry and data analysis system as a team lead after a month-long database outage in April/May 2023.

Philadelphia, Pennsylvania, United States

⋅ Collaborate with a team of lifeguards to ensure safety of patrons at the Sheer Pool.⋅ Obtained a Red Cross Lifeguard Certification, including CPR, AED, and First Aid training.

Philadelphia, Pennsylvania, United States

⋅ Provided administrative assistance: proration and billing calculations, database entry, scheduling, and lease contract creation.⋅ Supported eight on-site property managers at five offices in the greater Philadelphia area for buildings with 120-500 single-family apartments.⋅ Managed relationships with current and prospective residents as primary contact. Completed community tours, managed maintenance requests, and responded to resident inquiries. ⋅ Maintained COVID-19 protocols and precautions with all clients and residents.

Selinsgrove, Pennsylvania, United States

⋅ Supervised service desk of library, including opening and closing the library.⋅ Assisted with daily operations, including shelving, library inventory, checking books in and out, and completing library walks.

Selinsgrove, Pa

⋅ Mentored a co-ed hall of 25 residents through weekly programs and engagements.⋅ Coordinated with university staff, Public Safety, local police, and other resident assistants.⋅ Solved interpersonal conflicts, building-related issues, and individual crises.

Selinsgrove, Pa

Greeted students and visitors at front desk, checked books in and out, and shelved books, scores, and DVDs. Promoted to Student Manager in May 2019, will begin January 2020.

Bachelor'S Of Music, Music Performance, Voice

Activities and Societies: Sigma Alpha Iota Sigma Omega Chapter, University Choir, National Association for Music Educators (collegiate).

Music Performance, Voice, History

Activities and Societies: Liverpool Hope University Choir,Took history and music courses with students from countries around the world..

High School Diploma, 10-12

Activities and Societies: National Honors Society, Select Choir, Swimming Team, Stage Crew, French Club