First point of contact for all purchasing requests for external & internal customers. Managing orders through to delivery ensuring the CRM system is up to date & accurate as well as dealing with multiple suppliers for comparison quotes.

Creating & monitoring purchase requisitions including issuing purchase orders to suppliers. Checking invoices against purchase order & resolving all discrepancies.

Responsible for maintaining & procuring inventory & non-inventory service parts, including raw materials which amounted to 700 products while dealing with a varied supplier base. Managing & reviewing inventory levels to support the demand as well as the agreed service levels. Maintaining efficient on time deliveries, providing updates to the internal & field sales as well as the support teams & the customers. Updating the database information to include pricing, supplier performance and delivery tracking. Working with the service / sales teams to meet fluctuating customer demand & liaising with my manager to constantly review stock levels while improving inventory levels.

Administering to the full procurement process, from requisition to invoicing for hardware, software, telecom, professional services & safe custody archiving process for agreements with the legal team. Analysing procurement data, producing KPIs & providing detailed reports to internal stakeholders. Processing monthly maintenance renewals, negotiating the renewal terms with cost savings where applicable on levels of support. Developing & assembling procurement documents, coordinating any required reviews to ensure consistency & accountability in GSP. Coordinating & managing all day to day operational procurement & invoicing.

To assist the IT Department with all aspects of procurement and administration•BAU Procurement; including Tendering, Purchasing, Logistics and Invoice processing•Annual Hardware Maintenance Renewals •Assist with software licensing tasks•Undertakes administration and coordination of vendor relationship activity•Administration and organisation of deliveries and removals of IT kit

• Updating the IT Asset register, including the CMDB. Reconciling the asset register and investigation of anomalies on regular basis. Liaising with 3rd party vendors to ensure that assets are covered under maintenance contracts. • Assisting with software licensing and compliance management. • Telephony: Creation of telephony user accounts and voicemail. Administer mobiles & blackberries. Incident management around these • Managing the procurement cycle from placing of initial order through to invoice processing in line with best practice and corporate guidelines.

To be responsible for the purchase and process of all IT equipment including (hardware/software/telecoms/consumables/outsouced services) for an average of 2200 people within SGLB including asset administration•Management of all Purchase Requests s and Purchase Orders in order to purchase and process all IT equipment including hardware, software, outsourced services and consumables for an average of 2200 staff globally utilising in house and online purchasing and asset management tools•Manage the business processes and communication in procuring hardware in reference to desktop support and updating product technical and pricing details on SharePoint for internal publication•Vendor relationship management to maximise business and minimise costs including the installation and monitoring of SLAs•Control of inventory in line with the asset management team using an asset management database and the vendors portal to obtain accurate information•Act as the main point of contact for queries relating to procurement for vendors, suppliers, desktop sup-port teams and business line queries•Create management reporting on monthly and quarterly IT spend

•Provision of administrative support to the purchasing director on behalf of the bank•Negotiate pricing on a high volume of subscription and contract renewals directly with the supplier•Liaise Working with accounts payable to ensure invoice information is readily available for cost centre charging•Administrate the renewal of all contracts for information providers to include liaising with a designated legal company to ensure minimal disruption?, working directly with departmental users of the service

Provides an efficient support service to customers and colleagues within Sales or Marketing• Validating and checking order details and advising Account Executives of any discrepancies• Keeping sales team appraised of order progress/order number where requested• Raising order modifications

Responsible for providing administrative support for the procurement of IT equipment, software and telecom services. Identifying and delivering billing process improvements and efficiencies within the scope of an ITIL Service Improvement Programme rollout.

Scheduled a range of products and services taking into consideration, target date, geographical location, skills set required to complete the task and resource availability whilst ensuring the customer promise date is met.Acted as point of contact for all parts of the business relating to scheduling issues

Worked alongside the Regional Wholesale Customer Service Manager and the Management team for service managed clients in the UK & IrelandWeekly reporting on revenue highlights on orders for Wholesale Customers to establish monthly recurring revenue and orders past the customer committed dateSupported the Regional Service Manager in day- to-day activities, travel and hotel arrangements, booking meetings internally, and taking minutes when necessary. Also booked travel for eight Service Managers

Deputised for the Service Assurance Manager with a team of eight peopleWeekly reporting for Management Team, based on faults reported to the department, collating data for monthly statistics on fault restoration timesMonitored performance levels of third party suppliersBuilt and maintained client relationships, resolved outstanding