Project Management Documentation

• Develop and support relationship with two non-profit military community organizations; manage military service education program, focusing on unique opportunities designed to make best use of service related ACE evaluated credits.• Comprehensive outreach, engaging business leaders and employees in the local community, strengthening brand recognition.• Enhance partnerships with external organizations, hosting military transition and networking events, ensuring service members have the skills and resources to be a successful in their post-military endeavors.• Influence the military community via web and social formats to foster a collaborative and open support program.• Conduct personal education advising and reviews based on individual personal and professional needs; provide additional support in benefit and resource navigation.• Review and evaluate national education programs for military student-based curriculum and benefit allocation

Demonstrated ability to ensure engagement of military community members, through various initiatives, including community events, strategic outreach, and brand marketing. Ensured proper positioning of the Balfour Beatty Communities brand to all internal, external, and third-party stakeholders.• Planned, managed and tracked 288+ community events, to include resident activities, business outreach, and engagement projects to maximize service member support and resource access • Conducted in-depth communication with residents and military community via social media, phone, text, and email to foster a collaborative and open support program • Recognized as a positive community and business organizer through being awarded the Event of the Month and presented the “Community Leader” coin by Executive staff • Implemented social media marketing strategy to effectively reach over 4,000 active military members, DoD civilians, veterans, and dependents • Led 12+ annual life management training seminars in areas of home improvement, personal growth, and finances, reaching over 200 military members and dependents between the ages of 18-35• Coordinated partnership with external organizations to host quarterly military transition classes to ensure service members have the skills and resources to be a successful working adultKey Achievements:Increased community engagement and significantly improved participation; recognized for event efforts, client relations excellence, and social media presenceNominated as Peer MentorManaged LifeWorks budget, including event expenses, revenue sourcing, fundraising, unique partnerships, and effectively ensured sustainabilityEvent coordination skills recognized through Event of the Month award

Expertly managed 158 housing units, situated in 2 residential housing units and 3 affordable multi-family housing communities, with a strong financial acumen. Focused on tenant retention, revenue management, A/R collections, and continuous property maintenance to ensure financial viability. Ensured all A/P, budgets, acquisitions, and evictions were promptly executed. Effectively managed alignment of vendor relationships, customer relations, team leadership, and strategic marketing objectives.• Responsible for talent acquisition, mentorship, and counseling of maintenance staff• Increased property occupancy by 10% through a comprehensive understanding of sales, marketing, customer relation, and community engagement procedures • Ensured legal operating compliance with Fair Housing, federal and state legal developments as they pertain to business, to include EEO, OSHA, and ADA• Oversaw community staff, conducting employee performance reviews and recommendations for compensation decisions• Performed regular scheduled and unscheduled property inspections, assuring the marketability of the community, both interior and exterior• Developed and executed annual budgets, including managing expenses and achieving company revenue goalsKey Achievements:Maintained an above industry average 98% occupancy for Park Place ApartmentsEffective project management of a 12-month rehabilitation plan for Castlewood Apartments, resulting in an enhanced marketing plan and increased financial stabilityOversaw lease-up and rehabilitation project for Sandy Creek Apartment Community during new management takeoverAwarded for excellence in customer service and tenant management

Acted as liaison between community managers, executive management team, and investing board members. Oversaw general office and administrative functions for non-profit management of a 19-property portfolio. Demonstrated understanding of accounting procedures, including financial statements and bookkeeping, report generation, drafting memoranda and business letters, and in general office duties. Exhibited organizational ability through the coordination of schedules and office workflow. • Processed payroll for multi-state property portfolio using ADP• Responsible for new employee processing, onboard training, and annual training to ensure compliance with federal and state law• Managed website content• Served as liaison between real estate investors, board members, and senior management, reporting on development projects across three states• Conducted training meetings and learning enhancement sessions to improve leasing knowledge and effectively meet Non-Profit organization goals and metrics • Responsible for compliance oversight of multifamily assets and affordable housing regulations; ensured compliance of Section 8, HUD, Tax Credit and other regulated programs through state agency and contractual requirements.• Directly supported property managers in bi-annual file audits.Key Achievements:Implemented new reporting system to better track financial ratios for effective reporting to board members.

Led lease operations, including records and correspondence, and accounting functions for the entire 204-unit housing complex, while serving as a primary contact for internal and external parties. Coordinated events for residents. Collaborated with property manager for effective management of evictions.Key Achievements:Ensured an average occupancy rate in excess of 95% and high resident satisfaction

Coordinated technical support for aircraft valued in excess of $31.1 million per unit, including for faulty avionics systems, wiring damage, and challenging modifications. Involved in aircraft recovery and launch, maintaining inspection documentation, and service records. Skilled at verifying and reviewing security clearance levels, management accounting, and leadership functions to support the unit commander. • Educated and mentored service members in career development resources and courses. Encouraged continuation of Air Force educational programs, to include Community College and training coursework • Conducted advanced training for technicians to improve understanding of avionics integration system functionality, path of maintenance repairs, and guaranteeing proper operation of in-flight systems • Coordinated a team of technicians in system repair, electronic and fiber optic systems, and record management to ensure continuation of wartime objectives • Comprehensive understanding of 7+ aviation and support systems facilitated the 100% continuation and quick repair of assets in support of global operations Key Achievements:Initiated efforts to ensure proper oversight of classified documentation and ensuring personnel compliance,Received Top Performer award for efficient and effective action in troubleshooting and repairing faulty data-link system for a deployed fleet of 22 aircraft under strict time limitations,Earned Senior Airman Below-the-Zone, promoting 6-months early