Led the opening of a new shop :cultivated team, built partner knowledge and capability. Nurture talent and play active role regional talent forum. Represent Branch Manager colleagues within the business. Chosen to test, learn and co-create a new operating model, ways or working and thus known as a Beacon shop.

Successfully delivered a services and experiences-oriented project in Southampton shop, whilst also leading team through business as usual and a focus on the retail operating plan outcomes. Continued to represent colleagues in change programmes.

Leading teams of Partners to deliver Division leading sales and profit results. Highlighted for partner engagement, talent development, and brand execution.

Responsibility for selling and support functions in the flagship store in Oxford Street. Added personnel and to accountability. Demonstrated focus on driving results and raising performance bar. Represented JL on New West End Company Business Improvement District. Spokesperson for JL in Media interactions.

From graduate trainee through various leadership roles to General Manager positions