With a diverse skill set encompassing financial management, human resources, and marketing, I am a dynamic Group Business Operations Officer committed to delivering holistic business excellence. My strategic acumen, coupled with a results-driven approach, has consistently enabled organisations to thrive across multiple dimensions.• As the driving force behind financial management, I've consistently optimised financial performance to achieve revenue growth.• Orchestrated budgetary planning and forecasting processes, resulting in a reduction in operational costs, whilst upholding quality standards.• Leveraged HR expertise to foster a high-performance culture, enhancing employee engagement and reducing turnover.• Spearheaded marketing initiatives, delivering am increase in brand visibility and customer acquisition.• Led cross-functional teams, harmonizing operations across finance, HR, and marketing, resulting in streamlined processes and improved profitability.• Championed data-driven decision-making, instituting KPIs and metrics across departments for continuous improvement.• Directed HR functions, including talent acquisition, talent development, and employee relations.• Introduced robust performance management systems, enhancing employee productivity.• Implemented HR policies in compliance with legal and regulatory requirements.• Collaborated on marketing strategies to strengthen employer branding.• Developed and managed marketing budgets, consistently achieving ROI targets.• Executed strategic marketing plans, successfully launching new products, and driving sales growth.• Led market research efforts, identifying key consumer insights to inform product development and marketing campaigns.

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Overseeing the day-to-day operations to ensure that goals are achieved and that business objectives are met. Responsible for overseeing a variety of departments; from human resources to accounts payable. including reviewing budgetary information, monitoring expense reports, coordinating educational assignments for staff, interpreting financial data, and performing cost-benefit analysis on internal programs.Core focus is on Smart Repro and Pre-Press Solutions that optimize efficiencies and saves our customers money.

Innov8tive Solutions (Pty) Ltd is a marketing company offering professional service on a national basis. The company specialises in developing strategic communication plans for their clients with special emphasis on advertising, CI development, branding, POS and promotional gifts, event management and related services. The company, together with its specialist and experienced staff & consultants, can address and manage a client’s entire communications profile under one roof. Through personalised communications and marketing, the utilisation of the latest technology and continually upgrading our product and service range, we strive to attain maximum exposure for our clients and place them a step ahead of their competitors. At Innov8tive Solutions we see ourselves as business partners with our clients, continually adding value by producing solutions tailored to their individual needs.

• Responsible for the efficient running of the Events Division – conferences & seminars, exhibitions & trade shows, golf events, team building, incentive travel, launches, VIP & Award events, shareholder & board meetings.• Perform any and all duties required in day to day operations.• Preparing budgets and provide periodic progress reports to client for each event project• Planning of company events• Develop a project plan per event - execute plan and coordinate events• Analyze KPI by event in terms of activation• Provides advice to marketing team for each unique event.• Seek and reach out to potential new event clients with an emphasis on corporate contacts.• Activations in key accounts• Build relationships with new clients and foster relationships with existing clients• Negotiate contracts, book event space, keep track of event finances including payment requests, invoicing, and reporting.• Managing on-site production and clean up for events as necessary.• Close out all events as required.• Propose new ideas to improve the event planning and implementation process.• Liaise with PR agency per event• Safety and health requirements to be carried out for public events• Ensure rules and regulations are adhered to at all times• Ensure safety of staff and customers within our limits

On joining Dawn Ltd in 2004 there was no Marketing Division or function within the business. Over the next 2 years I built the service offering to in group companies to a point whereby Dawn Management recognized its value and my contribution to it. The decision was made to register it as a stand-alone business, in which I was made a Director with a 20% shareholding. The remaining 80% was held by Dawn Ltd. DMD Marketing continued to grow as a profitable concern, achieving its budgets of on average R60 million in turnover per annum. In March 2016, with the change in accounting / auditing rules, the decision was taken to convert my 20% shareholding to Dawn shares with immediate vesting. From an operational point of view DMD Marketing continued to operate within Dawn Solutions Division and was responsible for all ATB and BTL activities whilst overseeing the development and delivery of integrated marketing strategies for the Dawn Group of companies as well as a select external client base.Areas of responsibility were, but not limited to: Operational Management, Strategic and Operational Marketing, Employee Management, Corporate Activities & Communications, Budgeting & Forecasts, Account Management, Supplier Relations, CI Management, Function & Event Management, Project Management, Facilities & Contract Management, Trade Shows & Exhibitions, Showrooms Development & Management.

Marketing & Promotions

Marketing, Communications, Budgeting, Forecasts, Channel Identity Program, Event Management, Exhibitions.

Planning, pricing, research and procurement of product. Liaising with parent company in Italy on product life cycles, pricing, terms and conditions, support and logistics. Preparation and distribution of product launch & promotional material / plans, special campaigns and phase out documentation. Monitoring of sales volumes, margins and stock levels. Market research using internal and external sources to compile competitive analysis. Analysed market coverage (channels, market segments) and developed strategies to optimise coverage. Conducted internal & external sales & product training & support to dealers / end users, product presentations, facilitated product & press launches & compiled editorial press releases.

Self motivated sales opportunity granted to selected employees. Entailed identifying potential sales opportunities, closure and after sales service. Area of focus was export and corporate clientele.

Transferred to Head Office to head up dealer support. Evaluating new products, liaised with parent company regarding technical / operational issues. Preparation of launch material and stock forecasting.

Developing training course material, conducting training courses, evaluation of trainees. Demonstrations - pre & post sales support.

Coordination of telephone management system including costing. Managed postal services locally & internationally. Coordinated all aspects of fleet management. Managed all travel requirements - local and international. Planning and coordination of special projects.