Alison Hill Email and Phone Number
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Experienced Customer Support Advisor with a demonstrated history of working in the retail industry. Skilled in Customer Service, Retail, Microsoft Word, Microsoft Excel, and Interpersonal Skills. Strong academic record with an MSc focused in Management (International Business) from The University of Sheffield.
Jiraffe
View- Website:
- jiraffe.org.uk
- Employees:
- 26
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Technical Support CoordinatorJiraffe Oct 2021 - Present
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Senior Customer Support AdvisorJiraffe Jul 2019 - Sep 2021Sheffield, United Kingdom
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Customer Support AdvisorJiraffe Mar 2018 - Jun 2019Sheffield, United Kingdom
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Customer Service SpecialistJane Clayton & Company Sep 2013 - Feb 2018Paulton, BristolGeneral customer service responsibilities:• Responding to and resolving customer enquiries via phone, email and live chat.• Administering orders including placing orders with suppliers, managing returns and processing refunds.• Dealing with problem orders, including customer complaints, delivery delays, out of stock items and damaged goods.Specialist responsibility for made to measure orders:• Calculating fabric quantities to ensure efficient use of fabric and reduce wastage.• Producing specification sheets for all made to measure products.• Managing production of made to measure items, as well as alterations and remakes, and dealing with faulty products.• Arranging measuring and fitting appointments.• Multi-tasking between suppliers and customers, and across systems.• Working collaboratively with production teams on delivery schedules and production queries.• Answering complex queries from customers with confidence.• Providing advice and technical expertise to the customer service team.• Training colleagues on made to measure processes. -
Store ManagerSubway Oct 2011 - Sep 2013Barnstaple• Managed restaurant procedures and operations, and ensured the store’s compliance in all operations set out in the subway operations manual.• Managed cash, banking, and change procedures.• Managed store orders & deliveries and ensured accurate weekly stock take figures.• Managed staff schedules and staffing issues.• Trained staff and new employees.• Drove staff performance and customer satisfaction. -
Sales Assistant/ReplenerNext Group Plc Oct 2011 - Dec 2011Barnstaple• Replenished shop floor stock and provided sales support.
Alison Hill Skills
Alison Hill Education Details
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1St (Hons)
Frequently Asked Questions about Alison Hill
What company does Alison Hill work for?
Alison Hill works for Jiraffe
What is Alison Hill's role at the current company?
Alison Hill's current role is Technical Support Coordinator at Jiraffe.
What is Alison Hill's email address?
Alison Hill's email address is al****@****l.co.uk
What is Alison Hill's direct phone number?
Alison Hill's direct phone number is +4479998*****
What schools did Alison Hill attend?
Alison Hill attended The University Of Sheffield, University Of Leicester.
What skills is Alison Hill known for?
Alison Hill has skills like Retail, Time Management, Teamwork, Customer Service, Microsoft Word, Team Leadership, People Skills, Leadership, Management, Microsoft Excel, Powerpoint.
Who are Alison Hill's colleagues?
Alison Hill's colleagues are Chris Poyser, Craig Ward, Craig Ward, Mark Palmer, Kirsten Johnston, Bobby Garrett, Richard Hitch.
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Alison Hill
Private Client Tax Partner Pwc - Working With International Individuals, Families And Their Private Offices To Help Them To Navigate The Ever Changing Tax Landscape.Greater London2pwc.com, uk.pwc.com -
Alison Hill
Lymm -
Alison Hill
An Enthusiast Of All Things Vcse And An Unrepentant Champion Of Effective Governance. I Enjoy Working With People And Organisations That Want To Make A Difference.Liverpool1capacitylab.co.uk -
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