• Identify and enrol suitable employees and employers for employment support.• Conduct comprehensive workplace and holistic assessments and development plans with clients and review on a regular basis.• Assess clients abilities and skills in terms of training, meaningful activity and employment. • I use motivational interviewing techniques to promote employment, job retention and return to work as a rehabilitation method.• Assist with the development of implementing coping strategies and support mechanisms. • Liaise with and advise on reasonable adjustments and return to work strategies, mediate and support both employees and employers to enable effective return to work. • Improve employer attitudes around recruiting people with mental health problems and bring about change in relation to workplace practices to support existing employees, and potential new staff.• Working closely with partners organisations to ensure an effective case management approach.• Exploring and identifying suitable vacancies, work placements, volunteering and training opportunities• Promoting the employment and retention of people with mental health problems, challenging stigma and prejudice to employers.• I deliver a variety of personal development, mental health and employment training to groups and external organisations. • I provide training, awareness raising, policy and procedural support for employers

•Source employer vacancies to match the requirements of Training Programmes, meet the targets set for job outcomes•Maintain an up to date portfolio of local labour market information and, in liaison with my internal staff, establish and maintain contact with appropriate local employers•Establish and maintain effective relationships with Jobcentre Plus and their Personal Advisers and participants involved in the various elements of the Training Programmes.•Responsible for securing subsidised and unsubsidised employment for clients participating in Training Programmes•Engage directly with participants, to provide advice, guidance and support, throughout the programme and into employment.•Work closely with employers, to maximise job opportunities for participants.•Invigilator for students on apprenticeships taking City and Guilds exams

DWP Work Program/MWA Customer Service Consultant • Working on the Mandatory Work Activity program this is a 4 week work placement that claimants to move closer to the labour market by helping them reengage with the system, refocus their job search and gain work-related disciplines.• First point of contact for JCP advisors to telephone and refer customers on MWA program• Data input adding customer confidential details on to cogni soft system• Electronic appointment booking in system and sending confirmation letters • Raising sanction paper work for DWP decision making team • To comply with the company Equality and Diversity, Health and Safety, Security and Safeguarding policies. Key Support Worker/Recruitment Consultant• Marketing the Key Support program in the community and to other organisations for referrals of clients from the relevant groups• To engage out in the community with defined participant groups• Assessing clients barriers and problems in returning to work and to address them with the progress Together model• Maintain a case load and offer support and signposting to help clients return to labour market• To support any customers in the completion of any necessary documentation and ensure the accurate provision of information• To arrange and deliver agreed schedules of progress measures training for customers and manage job search sessions, monitoring the quality of each session New Deal Employment Link Advisor • Working proactively with employers and agencies to build and maintain relationships with them• Conduct outreach work to identify and engage with potential participants raising awareness in community• Working affectively towards set targets and to maintain an employer database

• To work proactively and make negotiations with local employers and agencies in South Yorkshire area source sustainable employment opportunities for customers within the local labour market• Establishment of partnerships with those that require staff training and recruitment. To identify and develop new opportunities and convert into new business• Liaison with employers regarding specifics of course requirements. Actively recruiting and enrolling participants to fill courses. • Obtaining confirmations from employers, who have employed course participants• Provide feedback to JCP on progress and targets they had set• Working as Recruitment consultant when in office interacting with customers in a professional manner

• Interviewing and employment of staff• Staff induction and training .also Organising of staff rotas• Cash control payroll and banking. • Stock taking merchandising and seasonal shop lay out plans• Part of merchandising team who were seconded when requires assisting in the preparation of setting up new branches of the company and training staff.• Role of Area Management and Focus person to whom other local managers and staff could refer to for help and advice during the absence of the Area Manager.• During employment for this company managed and had sole responsibility at any one time an in total 16 retail outlets.