I oversee all onboarding, sales training, development and guidance of an international team of Artist Agents to help them reach their greatest sales potential across a variety of industries.

• Manage an international team of Artist Agents in Spain, London and Singapore.• Hold bi-weekly team meetings to inspire, drive sales, review targets, assign tasks and discuss potential talent.• Design physical marketing materials including: portfolios, lens cloths, mailers and gift-wrap. • Act as a liaison between artists and clients, primarily in Editorial and Advertising markets. • Art direct and develop a roster of illustrators to reach their goals and maximize their potential. • Manage schedules, invoicing and customer satisfaction for both long and short term projects. • Negotiate contracts to maximize budgets. • Create content for monthly emails for a growing list of 14,000 clients. • Develop brand identity, website content, blogs, and manage FTP. • Oversee Google Analytics to evaluate areas of SEO growth for our online presence. • Oversee all potential and new signings to our illustrator list.• My personal client base grew 123.46% YTD• 173.2% YTD overall business growth

• Manage all US and Canadian accounts and artists. • Work closely with our main team based in London to achieve sales targets and personal goals. • Attend industry events to gain insight for current trends in Children’s Publishing and brief artists on such.• Create clear and concise yearly strategies for the US and Canadian market. • Manage schedules, invoicing and customer satisfaction for both long and short term projects.• Overall client growth of 262.34% YTD

• Managed, develop and market 150 internationally based artists to clients in licensing and publishing industries. • Designed marketing materials such as: brochures, pamphlets, postcards, envelopes and lens cloths. • Searched for and recruited new artists and potential clients. • Achieved 250% YTD sales growth in my given territory. • Worked with Adobe Suite products on a daily basis to create: contracts, mood boards, trend boards, and promotional materials. • Negotiated contracts for notable books, including: The Addams Family, Pigeons are Coo!, Tow Truck Joe, Hardy Boys Clue Books, Little Blue Truck, Beyonce: Shine Your Light, Uni the Unicorn, and many more.

• Manage and assign thousands of customer files• Work closely with both GEICO and Enterprise Holdings software • Communicate with examiners and supervisors regarding customer files• Market ARMs software to multiple areas in New York and Connecticut • Act as a liaison between GEICO and New York rental branches• Work in a team environment to maximize workflow • Link billing information with active rentals • Work closely with the Rental Services Unit of GEICO to address issues and problem solve

• Assist in managing and maintaining a fleet of over 300 cars in a team focused environment • Learned several different computer programs to manage different functions of the business • Met and achieved position milestones prior to targeted dates• Became the Branch Corporate Account Manager within 2 months of hire • Market to local businesses to encourage business growth• Maintained the highest monthly customer service score in our area, 4th highest in the region• Efficiently handle all given tasks in a timely manner • Given the responsibility of training new employees within 3 months of hire• Ranked above regional averages 4 out of 6 months

• Recruited and managed organizations to volunteer to run the blood drive recruitment tables and to work the drives.• Responsible for meeting projected donor goals.• Worked closely in a team environment.• Emphasis on business and organization networking.

• Followed careful directions and instructions to travel throughout the county to document satellite locations for various targets.• Sorted bill payments, opened and closed customer accounts while working closely with the company software, and efficiently multi-tasked between various tasks to complete in a timely manner. • Handled and directed an average of 100-200+ customer calls per shift regarding billing procedures, general service questions, and department directions. • Worked closely in training the full-time operator.

• Responsible for daily preparation of the store.• Provided excellent service to all customers. • Responsible for fast and accurate checkouts. • Balanced cash box at the end of each shift.

• Rapid paced customer service centered position. • Expected to integrate into all other positions including store attendant and technician through multi-tasking. • Provided excellent service to a daily average of 80+ customers• Worked closely in training new employees.• Competitive sales driven environment.