Preparation, Production, and Design of: Brand Imagery Digital Collateral; Design/Art Direction; Photo RetouchingAssisting with the work on the backbend of the E-commerce platform, Merchandising, Inventory ManagementOperations AssistantEmail Marketing AssistantCreative Strategizing

Brand Image buildingContent PlanningFollowers ManagementBrand Insight Analysis

Performed inbound Marketing to offer valuable content and experiences to customersIncited and defined individual customers needs to guide customers decision making (Highest rank of dealing with a maximum of 100 clients per day with the team)Increase customers engagement and built customer loyalty through online live-chat( TW via Super8/ US via Hubspot)Collect marketing data. Including purchase experience, customer data, sales data, live-chat service satisfaction, product reviews and… Show more Performed inbound Marketing to offer valuable content and experiences to customersIncited and defined individual customers needs to guide customers decision making (Highest rank of dealing with a maximum of 100 clients per day with the team)Increase customers engagement and built customer loyalty through online live-chat( TW via Super8/ US via Hubspot)Collect marketing data. Including purchase experience, customer data, sales data, live-chat service satisfaction, product reviews and customers feedback via Salesforce to assist with marketing analysisMonitor Marketing campaigns’ performance via weekly report and meetingsExamine and modify user’s journey map on official websiteCross department communication via Slack Show less

Logistic talking (introduce)Problem-solving and CommunicationImportant of details in dining, business etiquetteForming a good impression while maintaining last impression.How to maintain customer’s loyalty: The feeling of they belong, special, sense of ownership