Alison Lowenthal Email & Phone Number

- Perform ADSL2+ installations for home and business clients, including telco wire pair work, cabling/termination, line testing/troubleshooting and repair, network equipment configuration, patch panel/punch down block terminations and wire pair cross-connects- Perform setup and deployment of 5Ghz point to multi-point links for home and business clients, including radio configuration, dish/radio mounting of various types (tripod, j-pipe, etc.) on various surfaces (flat roofs, peaked roofs… Show more - Perform ADSL2+ installations for home and business clients, including telco wire pair work, cabling/termination, line testing/troubleshooting and repair, network equipment configuration, patch panel/punch down block terminations and wire pair cross-connects- Perform setup and deployment of 5Ghz point to multi-point links for home and business clients, including radio configuration, dish/radio mounting of various types (tripod, j-pipe, etc.) on various surfaces (flat roofs, peaked roofs, small towers, etc), cabling/termination, network configuration, and link testing/troubleshooting- Perform deployment of larger wireless point to point links, including radio/dish mounting and mount construction, radio tower climbing with tower climbing safety gear, and cabling/termination- Manage and maintain a regular revolving inventory of parts and hardware for use in installations described above.- Part of the 1st tier network and server automated alert system, which includes a periodic 7 day/24 hour on-call shift to respond to alerts/errors issued from a system that monitors Cruzio's web host, DNS, internal servers and other Cruzio systems. Show less

Santa Cruz, Ca

• Perform thousands of repairs, including virus removal, component replacement, network troubleshooting, laptop repair, etc. with quick turn around times• Build custom PCs of all types for home users, businesses, city departments (Police, Admin)• Manage store operations, including inventory, purchasing/receiving, scheduling, training, payroll, hiring, etc.• Specialize in laptop repair, including AC jack replacement and LCD replacement• Maintain high customer service standards… Show more • Perform thousands of repairs, including virus removal, component replacement, network troubleshooting, laptop repair, etc. with quick turn around times• Build custom PCs of all types for home users, businesses, city departments (Police, Admin)• Manage store operations, including inventory, purchasing/receiving, scheduling, training, payroll, hiring, etc.• Specialize in laptop repair, including AC jack replacement and LCD replacement• Maintain high customer service standards, including having the highest satisfaction ratings of any ClickAway store Show less

Scotts Valley, Ca

• Facilitated store operations, including product transfer between stores, product ordering for stock, drawer count, pricing/merchandizing, etc.• Assisted customers to solve problems and asses their needs for the right products• Consistently one of the top sales associates in the district

Performed in-house service and repairs of customers PC systemsConstructed various types of custom systems, including workstations, servers, high-end/gamingManaged purchasing and receiving of inventory, as well as field technician appointment scheduling and general invoicing of customers/vendors

Performed testing on several major titles, entering found bugs into a database for developers to referencePioneered new testing team to help ensure passage of title submissions to the hardware manufactures (Sony, Microsoft, Nintendo)Helped design bug tracking documents for easier reference for all teams involved with the project.Participated in meetings with production and development staff to go over major issues