Alison Mayer Email & Phone Number

Evansville, In, Us

- Spearhead the deployment of comprehensive training programs to over 20,000 employees across multiple learning management systems, achieving streamlined learning processes by collaborating with key stakeholders to define organizational units and assignment parameters.- Serve as the primary point of contact for LMS support, efficiently resolving a broad range of issues and requests through the ServiceNow ticketing system, enhancing user satisfaction and system usability.- Partner with… Show more - Spearhead the deployment of comprehensive training programs to over 20,000 employees across multiple learning management systems, achieving streamlined learning processes by collaborating with key stakeholders to define organizational units and assignment parameters.- Serve as the primary point of contact for LMS support, efficiently resolving a broad range of issues and requests through the ServiceNow ticketing system, enhancing user satisfaction and system usability.- Partner with learning leaders to manage content lifecycle from loading and assignment to end-of-life.- Led the successful migration and cataloging of critical LMS content from Cornerstone OnDemand to Workday Learning, ensuring improved system efficiency and user experience. Show less

Remote

- Designed and developed learning experiences across a variety of platforms and modalities, including virtual facilitated learning, eLearning, micro-learning, and social/collaborative learning while applying learning methodologies and frameworks for adult learning.- Produced project deliverables including presentation decks, quick guides, activity workbooks, videos, and flyers to aid in the facilitation of training and adoption of new policies.- Conducted ongoing reviews of programs… Show more - Designed and developed learning experiences across a variety of platforms and modalities, including virtual facilitated learning, eLearning, micro-learning, and social/collaborative learning while applying learning methodologies and frameworks for adult learning.- Produced project deliverables including presentation decks, quick guides, activity workbooks, videos, and flyers to aid in the facilitation of training and adoption of new policies.- Conducted ongoing reviews of programs within the learning portfolio to ensure that experiences were updated as needed.- Provided support for LMS related needs including the administration and tracking of required training across the country.- Assisted in the implementation and migration of learning catalog and 1000+ Standard Operating Procedures (SOPs) to Cornerstone LMS. Show less

Remote

- Researched, designed, and developed innovative e-learning courses.- Designed, developed, and maintained in-application help tool content to train users on application features and uses.- Managed LMS learning catalog of over 2,000 trainings, assigned and tracked training, and ran reports.- Maintained LMS user records, tracked and implemented portal enhancements, and provided technical support for over 1,000 users.- Researched upcoming development releases to design and write… Show more - Researched, designed, and developed innovative e-learning courses.- Designed, developed, and maintained in-application help tool content to train users on application features and uses.- Managed LMS learning catalog of over 2,000 trainings, assigned and tracked training, and ran reports.- Maintained LMS user records, tracked and implemented portal enhancements, and provided technical support for over 1,000 users.- Researched upcoming development releases to design and write What’s New updates for client education on applications.- Wrote scripts, storyboarded, and produced walkthrough training videos.- Communicated with various departments to write and edit quick guides to assist in training employees and clients.- Researched training needs by speaking with colleagues, working in the product, and reading development user stories Show less

Carmel, Indiana

- Wrote and maintained in-application help tool content to train users on application features and uses- Wrote scripts, storyboarded, and produced walkthrough training videos- Communicated with various departments to write and edit quick guides to assist in training employees- Updated and validated the existing user manual documentation- Verified usability of applications to ensure accuracy of reference manuals

Carmel, Indiana

- Assisted in the cataloging and migration of learning catalog to new learning management system (Cornerstone OnDemand)- Communicated with various departments to write and edit quick guides to assist in training employees- Updated and validated existing user manual documentation for applications using development release notes- Verified usability of applications to ensure accuracy of reference manuals

Graduate Certificate, Instructional Systems Technology

Bachelor Of Arts (B.A.), English Writing And Literacy

Minor: Business