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Broad experience in all aspects of Customer Service, Sales, Administration, Exports, Logistics, SAP Master Data, Purchase to Pay, Accounts management & direct experience in Inbound and Outbound Call Centre. Specialties: SAP SD, OTC, Data Analysis, Excel, Siebel, FMCG, Purchasing, Exports,Customer account management, Customer Service, Team Management and Sales.
Diageo International Supply Chain
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Purchase CoordinatorDiageo International Supply Chain Sep 2014 - PresentDublin, IrelandISC Purchase to pay exec, managing dept budgets, vendor relationship and PO management and invoicing. Monthly KPI reporting and PO and invoice payments coordinator. End to end Exports markets service owner, customer service, order processing, logistics coordinator, customs documentation, assistant credit management.
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Trade Investment AnalystDiageo Jan 2013 - Jan 2014DiageoManaging and maintaining customer discount rebates for 8000+ On Trade accounts in ROI, specialising in management of Lager and Smirnoff rebates.Ensuring timely set up and creation of all related rebates including ad-hoc and twice yearly payments to customers. Monthly financial reporting on Lager and Smirnoff volume, budget accruals and payments due/ made to date to customers to date including forecasting sales and discounts for financial year. -
Purchase Order Life Cycle OwnerDiageo Apr 2012 - Dec 2012DiageoMaintaining and creating purchase orders for a wide range of departments within diageo from our preferred suppliers listing.Ensuring timely creation, accuracy, approval and payment of PO's and working with vendors and our internal customers to ensure all such targets are met.Maintaining 3 PO Inboxes and responding and closing off all mails/ queries within the agreed SLA.Processing once off and urgent payments to vendors in behalf of our internal customers (sales, quality, marketing depts etc) as requested and in a timely fashion to ensure goods/services are delivered on time to allow us to do business.
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Customer Master DataDiageo Apr 2011 - Apr 2012Working within the Finance Department creating, maintaining and managing all customer accounts in Island of Ireland.Customer invoicing, billing and EDI to help ensure timely payment of all customer accounts and accurate sales numbers.
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Customer Service ExecutiveDiageo Feb 2004 - Apr 2011DublinSenior customer service executive in Inbound, Outbound, Key Accounts and Wholesale Sales . Responsibilities for ensuring team and myself meet all Sales and Customer Service targets, working to deadlines, project management and Excellent Team player skills.Drawing up coaching and training plans for all new and existing employees.Build great relationships with key stakeholders across all areas of business.
Alison Melia Ryan Skills
Alison Melia Ryan Education Details
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Whitehall House PlcNcva In Business Administration -
Loreto College SwordsLeaving Certificate
Frequently Asked Questions about Alison Melia Ryan
What company does Alison Melia Ryan work for?
Alison Melia Ryan works for Diageo International Supply Chain
What is Alison Melia Ryan's role at the current company?
Alison Melia Ryan's current role is Exports markets service owner, PTP Specialist at Diageo Ireland.
What is Alison Melia Ryan's email address?
Alison Melia Ryan's email address is al****@****geo.com
What is Alison Melia Ryan's direct phone number?
Alison Melia Ryan's direct phone number is (203) 229*****
What schools did Alison Melia Ryan attend?
Alison Melia Ryan attended Whitehall House Plc, Loreto College Swords.
What skills is Alison Melia Ryan known for?
Alison Melia Ryan has skills like Customer Service, Fmcg, Management, Crm, Account Management, Team Management, Call Centers, Sap, Team Leadership, Key Account Development, Trade Marketing.
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