Alison Murphy

Alison Murphy Email and Phone Number

Technical Support at Stock Rover @ Stock Rover
braintree, massachusetts, united states
Alison Murphy's Location
Braintree, Massachusetts, United States, United States
Alison Murphy's Contact Details

Alison Murphy personal email

Alison Murphy phone numbers

About Alison Murphy

Alison Murphy is a Technical Support at Stock Rover at Stock Rover. She possess expertise in databases, active directory, cloud computing, software documentation, technical support and 35 more skills.

Alison Murphy's Current Company Details
Stock Rover

Stock Rover

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Technical Support at Stock Rover
braintree, massachusetts, united states
Website:
stockrover.com
Employees:
5
Alison Murphy Work Experience Details
  • Stock Rover
    Technical Support Specialist
    Stock Rover Jan 2014 - Present
    - Provide first-line technical support to customers via phone and email.- Diagnose and resolve software issues.- Research and identify solutions to software issues.- Support and enhance our Help Documentation and FAQs- Escalate complex issues to appropriate teams or higher-level support as needed.- Tests new releases of products and provide feedback of bugs and enhancements- Document troubleshooting steps and resolutions in our CRM system.- Collaborate with other teams to improve overall customer satisfaction.
    View
  • Heroix
    System Administrator
    Heroix Jul 2007 - Present
    - Ensures the business critical infrastructure is operating efficiently- Implemented our VMware environment- Maintain our Exchange and Antivirus environment- Maintain our system backups- Update and maintain Infrastructure documentation- Set up new servers and add new users to Active Directory- Provide training to new employees
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  • Heroix
    Technical Support Consultant
    Heroix Jul 2005 - Present
    - Provides support to our customers, prospects, and sales team- Research and diagnosis issues in collaboration with the customer anddevelopment team- Tests new releases of products and provide feedback of bugs and enhancements- Communicate needs from customers to Development team- Deliver consulting, training, and implementation services- Support and enhance our Knowledge Base and Community site with necessaryarticles
    View
  • Heroix
    Jr. Technical Support Consultant
    Heroix Jul 2002 - Jul 2005
    Provided support to our customers, prospects and sales teamTested new releases of product and provided feedbackPerformed Demos of our product to prospects
    View

Alison Murphy Skills

Databases Active Directory Cloud Computing Software Documentation Technical Support Virtualization Vmware Microsoft Exchange Windows Data Center Servers Network Administration Windows Server Microsoft Sql Server Disaster Recovery Enterprise Software Linux Sql Software Development Storage System Administration Oracle Mysql Sales Unix Forefront San Vmware Esx It Strategy Saas Vsphere Operating Systems It Operations It Management Security Software Engineering Salesforce.com Apache Enterprise Storage Agile Methodologies

Alison Murphy Education Details

Frequently Asked Questions about Alison Murphy

What company does Alison Murphy work for?

Alison Murphy works for Stock Rover

What is Alison Murphy's role at the current company?

Alison Murphy's current role is Technical Support at Stock Rover.

What is Alison Murphy's email address?

Alison Murphy's email address is al****@****ail.com

What is Alison Murphy's direct phone number?

Alison Murphy's direct phone number is +178184*****

What schools did Alison Murphy attend?

Alison Murphy attended Wheaton College Massachusetts.

What skills is Alison Murphy known for?

Alison Murphy has skills like Databases, Active Directory, Cloud Computing, Software Documentation, Technical Support, Virtualization, Vmware, Microsoft Exchange, Windows, Data Center, Servers, Network Administration.

Who are Alison Murphy's colleagues?

Alison Murphy's colleagues are Chih-Chi Hsu.

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