OBS is a UK Based onboard service consultancy company with expertise in food packaging, product sourcing, galley inserts, product design & development and all catering equipment requirements.

UK based, self-employed managing consultant providing on board services consultancy, representing Norduyn, a galley insert supplier (trolleys, bassinets, standard units) based in Canada with manufacturing facilities in China. • Responsible for Customer Service & Sales growth in the UK, Ireland and Scandinavian region • Relationship management, leading pro-active & reactive sales activities depending on market demand• Identifying and facilitating new customer entry points within airline catering and equipment providers • Overseeing sales process through to implementation & owner of the client relationship

• 1 of 6 sales staff within the Global team, regional responsibility for sales in the Middle East, South Asia and Europe (customers included Emirates, Royal Air Jordanian, Singapore Airlines, Tui Group UK, Thomas Cook, Bmi, Finnair, Aer Lingus, Alitalia )• Responsible for understanding the market (customers, competitors & products & outsourced service solutions) and defining, designing and translating needs into product solutions for new product and service concepts• Managing & developing existing strategic customer accounts and relationships through close collaboration, service collaboration – acting as key point of contact for steering & development of the accounts• Anticipating customer needs by introducing new product innovations through customer marketing platforms, presentation and workshops with in- house design team and outsourced Global leading design agencies.• Representing the business at a Group level in key strategic tenders building business cases for the supply of total airline catering tenders including, equipment, supply chain and other outsourced services.Key Achievements• Delivered new turnover in Middle East, Italy, UK, Scandinavia and Asia. Euro 5 M annual turnover • Winner of 2 Gold Mercury Awards (ITCA Aviation Industry Innovation Awards) for technical product innovation projects in 2003 and 2005.• Represented LCL and led the Tui group UK project successfully creating solutions that were sold and delivered to both airline customers in the UK.• Led Finnair project to deliver new inflight equipment concept for global re launch of business class cabin (short and long haul) on time and to budget set by airline customers.• Promoted & seconded to UK, LGW March 2007 to March 2009 to establish & grow revenue and implement asset management for the equipment solution programme in conjunction with LSG UK Catering Services total catering and equipment provision.

Iacobucci SpA, (now Iacobucci HF Aerospace S.p.A.) family owned company of 40 years, major airline manufacturer of airline galley equipment. Main facility in Italy with joint ventures in the USA. Awarded top 500 European companies Award for successful rapid growth in the 1990s. Major re growth due to increase in technical equipment range in 2000’s. Annual turnover of EUR 25M. Supplier to over 100 major Global airlines. Market leader for new product innovation with strong market share of coffee makers, trolley and trash compactors. Supplier approval listing (BFE) for both Airbus and Boeing.• 1 of team of 5 sales managers, responsible for Global sales, working with regional agents to grow new business• Knowledge in technical and airline certification background to ensure or assist with airline approvals through appropriate civil aviation authorities. Experience in JAR/EASA 145, including auditing potential repair stations in Europe. Supporting JAR /EASA senior manager in gaining potential repair station approvals. • Co-ordinator of product development team for new equipment projects with suppliers, partners or aircraft manufacturers. Procurement knowledge for new products including plastic inserts and coffee pods for coffee makers.• Developed and implemented tool kits for all airline tenders & assisted in marketing activities including exhibitions and print media. Experience working with Boeing and Airbus in process ordering and contracts for airline’s BFE requirements.• Investigate potential new customers and develop partnerships, understand requirements to meet commercial and operational and certification needs. Key Achievements• Increased market share in Europe, Middle East, Asia.• Project team member for successful product innovation from concept to development and launch for new espresso coffee makers and trash compactors. Innovation award winners at ITCA (Aviation Industry Awards )