Alison Phillips Email & Phone Number

St. Leonards, New South Wales, Australia

Macquarie Park, New South Wales, Australia

In this capacity, I managed all administrative and meeting organisation tasks, such as reserving meeting room, preparing all relevant documents, setting agendas, ordering catering, taking minutes of meeting, and forwarding calendar invites. I ordered stationary supplies to fulfil the needs of staff members. I processed purchase orders and collaborating with stakeholders in accounts. Using my in-depth knowledge on Concur finance system and Lotus Notes, I processed receipts and expense claims… Show more In this capacity, I managed all administrative and meeting organisation tasks, such as reserving meeting room, preparing all relevant documents, setting agendas, ordering catering, taking minutes of meeting, and forwarding calendar invites. I ordered stationary supplies to fulfil the needs of staff members. I processed purchase orders and collaborating with stakeholders in accounts. Using my in-depth knowledge on Concur finance system and Lotus Notes, I processed receipts and expense claims and created purchase orders.Related Skills: Administrative Operations Handling, Documents preparation, Office Supplies Management, Reports Generation and Presentation, Communication and Collaboration, Onboarding Process ImprovementFollowing are some of the highlights of the value I brought to Abbott:☛ Streamlined the operations by providing administrative support to senior administrator, Head of Hospital, Paediatrics, and Sales team.☛ Augmented operational productivity by operating multiple computer programs, including Word, Outlook, Excel, PowerPoint, and Lotus Notes. Show less

Macquarie Park, New South Wales, Australia

In this capacity, I performed broad range of tasks, such as handling diaries, administering expenses, and making travel arrangements while supporting five Directors. I assisted team in accomplishing assigned tasks within specified time by coordinating with different departments and processing essential documents. I utilised computer programs, including Word, Outlook, Excel, PowerPoint, Clarify CRM, and FileMaker for creating action plans and recording data.Related Skills: Executive… Show more In this capacity, I performed broad range of tasks, such as handling diaries, administering expenses, and making travel arrangements while supporting five Directors. I assisted team in accomplishing assigned tasks within specified time by coordinating with different departments and processing essential documents. I utilised computer programs, including Word, Outlook, Excel, PowerPoint, Clarify CRM, and FileMaker for creating action plans and recording data.Related Skills: Executive Level Support, Time Management and Multitasking, Expense Administration, Team Coordination, Action Plans Development, Strategic Operations Handling Following are some of the highlights of the value I brought to Optus:☛ Facilitated effectual transition of processes by managing onboarding processes, setting up devices, and crafting office plans. ☛ Leveraged strong understanding of SAP for stabilising business operations. Show less

Lane Cove West, New South Wales, Australia

In this capacity, I enhanced business efficiency by overseeing work health and safety processes. I formulated and implemented communication strategies for team to disseminate plans and messages. I oversaw the responsibility of managing reception area, scheduling and assigning tasks, and preparing material. I boosted customer experience by answering, screening, and routing calls (PABX telephone system), responding to clients’ concerns, and attending on-site visitor and couriers. I reduced the… Show more In this capacity, I enhanced business efficiency by overseeing work health and safety processes. I formulated and implemented communication strategies for team to disseminate plans and messages. I oversaw the responsibility of managing reception area, scheduling and assigning tasks, and preparing material. I boosted customer experience by answering, screening, and routing calls (PABX telephone system), responding to clients’ concerns, and attending on-site visitor and couriers. I reduced the risk of unauthorised access by tracking security access to building. I interacted with existing customers to attain feedback and satisfaction.Related Skills: Health and Safety Compliance, Communication Strategies Creation, Customer Service and Support, Client Acquisition and Retention Following are some of the highlights of the value I brought to Optus:☛ Recognised for excellent performance and honoured with awards; Art of Teamwork (2) and Challenger Spirit and The Quest. ☛ Earned recognition and praise from senior management for efficiently managing and organising multiple luncheon events. ☛ Promoted to Team Assistant for demonstrating utmost dedication towards work excellence. Additional experience as Administrative Officer and Receptionist at renowned organisations Show less

St. Leonards, New South Wales, Australia

Key responsibilities• Taking messages, forwarding calls and screening callers, if necessary• Attending to on-site visitors and couriers • Customer service, which included knowledge of the business and ability to direct phone calls and visitors to the appropriate persons • Smooth running of the reception area • Filing for the design team • Typing up minutes fro Directors• General admin duties• Archiving• Travel booking for CEO and Directors•… Show more Key responsibilities• Taking messages, forwarding calls and screening callers, if necessary• Attending to on-site visitors and couriers • Customer service, which included knowledge of the business and ability to direct phone calls and visitors to the appropriate persons • Smooth running of the reception area • Filing for the design team • Typing up minutes fro Directors• General admin duties• Archiving• Travel booking for CEO and Directors• Expense claims for CEO and Directors Show less

Artarmon, New South Wales, Australia

Key Responsibilities • Taking messages, forwarding calls and screening callers, if necessary • Attending to on-site visitors and couriers • Customer service, which included knowledge of the business and ability to direct phone calls and visitors to the appropriate persons • Smooth running of the reception area • Monitoring security access to building • Data entry

Macquarie Park, New South Wales, Australia

Key Responsibilities • Attending the PABX telephone system • Taking messages, forwarding calls and screening callers, if necessary • Attending to on-site visitors and couriers • Customer service, which included knowledge of the business and ability to direct phone calls and visitors to the appropriate persons • Ordering stationery for the company • General office administration • Smooth running of the reception area • Banking • Monitoring security access to… Show more Key Responsibilities • Attending the PABX telephone system • Taking messages, forwarding calls and screening callers, if necessary • Attending to on-site visitors and couriers • Customer service, which included knowledge of the business and ability to direct phone calls and visitors to the appropriate persons • Ordering stationery for the company • General office administration • Smooth running of the reception area • Banking • Monitoring security access to buildingI was a team player, working in a customer service environment. My job required organisational skills, multi-tasking, a sense of humour, clear and confident communication, corporate appearance and attention to detail. Show less

St. Leonards, New South Wales, Australia

Achievements: Employee of the Quarter Award Key Responsibilities • Attending the PABX telephone system • Taking messages and forwarding calls • Greeting hotel guests, organising rooms and taking payments • Working with other hotel employees as a team to make the customers stay a positive one • Proactive calling to a customer base • Ability to communicate, listen and ask appropriate questions

Bachelor’S Degree, Bachelor Of Business Administration, Gpa Credit

Recently graduated

Diploma Of Business Administration, Business Administration, Credit

Certificate Iv, Business Administration

Cert-3, Business Administration