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Alison Poole Email & Phone Number

Principal, Senior Manager, Customer Insights | Customer and Growth at Mercer Australia
Location: Greater Melbourne Area, Australia, Australia 8 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Principal, Senior Manager, Customer Insights | Customer and Growth
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Alison Poole? Overview

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Quick answer

Alison Poole is listed as Principal, Senior Manager, Customer Insights | Customer and Growth at Mercer Australia, a company with 579 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Alison Poole.

Alison Poole previously worked as Principal, Senior Manager, Customer Insights | Customer & Growth at Mercer Australia and Principal, Member Experience & Insights Manager | Product, Strategy & Member Experience at Mercer Australia. Alison Poole holds Bachelor Of Arts - Ba, Behavioural & Social Sciences from University Of South Florida.

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Email format at Mercer Australia

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Mercer Australia

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Profile bio

About Alison Poole

Alison Poole is a Principal, Senior Manager, Customer Insights | Customer and Growth at Mercer Australia. Colleagues describe her as "Alison is a wonderful person to have in your team. I love how you share your knowledge and insights reports to help the team in delivering continual improvements. Thank you for helping us with the member testing, providing benchmarks and keeping tabs on whether we were delivering the best outputs for our members. It was a pleasure to work collaboratively with you, even learning that spaces do exist between full stops. Best wishes. "

Current workplace

Alison Poole's current company

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Mercer Australia
Mercer Australia
Principal, Senior Manager, Customer Insights | Customer and Growth
Melbourne, VIC, AU
Website
Employees
579
AeroLeads page
8 roles · 29 years

Alison Poole work experience

A career timeline built from the work history available for this profile.

Principal, Senior Manager, Customer Insights | Customer And Growth

Melbourne, VIC, AU

Principal, Senior Manager, Customer Insights | Customer & Growth

Current

Influencer of strategic decision-making initiatives using actionable and relevant customer insights. Diagnosis, design, delivery and implementation of key improvements.

Dec 2023 - Present

Principal, Member Experience & Insights Manager | Product, Strategy & Member Experience

Melbourne, Australia

Nov 2021 - Dec 2023

Senior Associate, Customer Insights & Analytics Manager | Customer Experience & Platforms

2020 - Oct 2021

Senior Associate, Market Research Manager | Insights & Analytics

2009 - 2020 ~11 yrs

Associate, Market Research Consultant | B2C Marketing

Feb 2007 - 2009

Research Consultant

Melbourne, Australia

Market research consultant specialising in project management of large-scale quantitative tracking studies in the areas of finance, telecommunications and government.

1997 - 2005 ~8 yrs

Private Banking Assistant

Melbourne, Australia

Key focus on servicing high net worth client needs including: records maintenance, loan applications and investment proceeds calculations.

May 1996 - Apr 1997
Team & coworkers

Colleagues at Mercer Australia

Other employees you can reach at mercer.com.au. View company contacts for 579 employees →

1 education record

Alison Poole education

FAQ

Frequently asked questions about Alison Poole

Quick answers generated from the profile data available on this page.

What company does Alison Poole work for?

Alison Poole works for Mercer Australia.

What is Alison Poole's role at Mercer Australia?

Alison Poole is listed as Principal, Senior Manager, Customer Insights | Customer and Growth at Mercer Australia.

Where is Alison Poole based?

Alison Poole is based in Greater Melbourne Area, Australia, Australia while working with Mercer Australia.

What companies has Alison Poole worked for?

Alison Poole has worked for Mercer Australia, Wallis Consulting Group, and St George Bank.

Who are Alison Poole's colleagues at Mercer Australia?

Alison Poole's colleagues at Mercer Australia include Cameron Brown, Gustavo Britto, Emil Klesman, Lily Halimah, and Ankit Saini.

How can I contact Alison Poole?

You can use AeroLeads to view verified contact signals for Alison Poole at Mercer Australia, including work email, phone, and LinkedIn data when available.

What schools did Alison Poole attend?

Alison Poole holds Bachelor Of Arts - Ba, Behavioural & Social Sciences from University Of South Florida.

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