Alison Read Email & Phone Number

I set up Decisions by Design to diagnose business problems and design and deliver the training solutions that address them.Decisions by Design operates in three main areas: Retail, Global Design and Global Delivery.Retail: I provide training and resources which enable retail companies, from SMEs to large global organisations to leverage opportunities for growth of sales, conversion and footfall delivering real benefits to the bottom line. I have enabled a range of organisations… Show more I set up Decisions by Design to diagnose business problems and design and deliver the training solutions that address them.Decisions by Design operates in three main areas: Retail, Global Design and Global Delivery.Retail: I provide training and resources which enable retail companies, from SMEs to large global organisations to leverage opportunities for growth of sales, conversion and footfall delivering real benefits to the bottom line. I have enabled a range of organisations, including the John Lewis Partnership, to realise their potential to grown their own success.• Global Design: I design and deliver commercial sales and service awareness for a wide range of organisations including a global FMCG company and a chain of highly successful restaurants and pubs. I release independent retailers to build their businesses and codify areas of business excellence to drive delivery of first class sales and service.• Global Delivery: I engage with people up to Executive and Board level in a range of organisations from small independents to large global companies and drive the transformation to better more efficient ways of doing business. I have delivered training for complex sales to global multinationals but am equally at home with SMEs who want to adopt a more professional approach.My achievements include:• Bidding for and winning the contract to design and deliver the sales model and training for the John Lewis Partnership. I developed the relationship and won five further contracts covering service delivery, the new Click and Collect service and the new Customer Service Initiative.• Achieving accredited trainer atatus for three global B2B training companies: Setanta Performance, Huthwaite International and SPSS. Show less

I successfully extracted the team from existing contracts with a previous organisation and played a key role in establishing this new company offering niche consultancy for the Financial Service industry. I developed high level business strategy and designed the operational models for the company. I successfully engaged the company’s first major client, realising enough revenue to pay the first six months’ salaries and accounting for 25% of the first year’s turnover. I also established… Show more I successfully extracted the team from existing contracts with a previous organisation and played a key role in establishing this new company offering niche consultancy for the Financial Service industry. I developed high level business strategy and designed the operational models for the company. I successfully engaged the company’s first major client, realising enough revenue to pay the first six months’ salaries and accounting for 25% of the first year’s turnover. I also established consistent management practice in regulated sales environment for over 200 roles in compliance with FSA rules. Show less

Omega Performance offers performance enhancement solutions to the Financial Services Industry.I engaged clients up to Board level across diverse sectors, equipping them to drive enhanced performance within their organisations. Within only 18 months of taking the post I had developed five key client relationships in the UK and Europe and delivered over £470k of business. I implemented a net-based community of practice for the Countryside Agency in only two weeks to support rural… Show more Omega Performance offers performance enhancement solutions to the Financial Services Industry.I engaged clients up to Board level across diverse sectors, equipping them to drive enhanced performance within their organisations. Within only 18 months of taking the post I had developed five key client relationships in the UK and Europe and delivered over £470k of business. I implemented a net-based community of practice for the Countryside Agency in only two weeks to support rural regeneration after the foot-and-mouth outbreak and grew a new financial services client from an initial £20k engagement to a long standing relationship of over £1m and increased their sales and service performance by 25%.My achievements included:• I developed five key client relationships in the UK and Europe and delivered over £740k of business within 18 months.• I grew a new financial services client from an initial £20k engagement to a long standing relationship of over £1m and increased their sales and service performance by 25%.• Implemented a net-based community of practice for the Countryside Agency in only two weeks to support rural regeneration after the foot-and-mouth outbreak. Show less

Master'S Degree, Business Statistics

Bachelor'S Degree, Applied Statistics