Alison Ricker Email and Phone Number
Alison Ricker work email
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Alison Ricker personal email
Alison Ricker is a Managing Director - Global Sales Delta Cargo at Delta Air Lines. She possess expertise in logistics, air freight, pricing, transportation, supply chain management and 10 more skills. She is proficient in German and Spanish. Colleagues describe her as "Alison was the previous manager of the Imperial Valley Enterprise Zone. She was instrumental in creating the marketing for the zone. She also created procedures for the day to day operations of the zone and insured that the zone was compliant with the mandates from the State of California. She successfully completed two expansions of the zone’s boundaries. I have benefited from Alison’s efforts and would not hesitate to recommend her to any potential employer." and "Alison has extensive knowledge and experience in all facets of supply chain management and logistics. Alison is extremely reliable, with outstanding leadership abilities, and strong skill sets in customer management, negotiations, business development, and organization. Alison has demonstrated her strong business acumen by embracing each new position she has attained by growing the business, contributing to higher profits and decreasing operational costs. Alison will truly be a positive asset to any potential employer. I highly recommend Alison."
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Managing Director - Global SalesDelta Air Lines Mar 2023 - PresentAtlanta, Georgia, United States -
Head Of Customer And Sales TransformationLsg Group Feb 2021 - Mar 2023Frankfurt Rhine-Main Metropolitan AreaLead a team which team will work in conjunction with Key Account Managers globally as the central touchpoint for LSG Group customers. The goal will be to engage with clients on a mutual transformation journey toward higher efficiency and customization while creating tailormade onboard concept — from complimentary and hybrid to pure onboard retail. -
Head Of International Sales EuropeLsg Group Mar 2019 - Jan 2021Frankfurt Am Main Area, GermanyResponsible for the implementation of the global processes and standards in Europe for non LH Group Airline customers. Overseeing a team of Key Account professionals, I develop sustainable customer relationships offering our traditional catering services along with liasing with the other LSG business units to provide a complete airline catering Portfolio to our customers based in around the globe.
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Head Of Joint Venture Us & CanadaLufthansa Cargo Jan 2017 - Mar 2019Greater Atlanta AreaOversee sales and operational aspects of Lufthansa Cargo's joint ventures in the US and Canada. Ensure the economic and operational success of the cooperation and promote the benefits to customers. -
Head Of Joint Venture Usa And Head Of Customer Solutions Team N. AmericaLufthansa Cargo Feb 2017 - Feb 2019Greater Atlanta Area
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Head Of Global AccountsLufthansa Cargo Dec 2010 - Dec 2016AtlantaHeading the corporate sales team with budget responsibility for top logistics partners in the Americas both in overall sales as well as specialty products. Reporting directly to the vice president of the Americas region, manage all aspects of top customer corporate relations including creating and executing annual customer forum, creation and administration of financial incentive agreements, package deals and being personally responsible for the development of a top 10 global account on a worldwide basis.
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ManagerImperial Valley Enterprise Zone Aug 2006 - Feb 2008• Reporting to a Joint Powers Authority, I activated, managed and promoted a state tax incentive program to attract, expand and retain businesses to the city of Brawley and portion of Imperial County, CA• Created and oversaw the program’s budget, developed a marketing plan aimed at attracting businesses, held public meetings in accordance with the Brown Act and promoted the zone at local and regional trade shows• Gave presentations and speeches at business luncheons, service groups meetings and economic forums explaining zone benefits and the diverse advantages of investing in the area• Worked with chambers of commerce, City and County Redevelopment Agencies and a regional marketing corporation to jointly promote and educate businesses of the tax benefits associated with the zone• Wrote and presented resolutions to County and City Counsels to further the objectives of the zone and to expand the tax savings opportunities to businesses
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Director Of Sales Usa SouthLufthansa Cargo Aug 2005 - Jun 2006Greater Atlanta Area• Responsible for the sales revenue and cost budget of the region through the direction of a 20-person sales team• Set a goal to exceed sales targets through improved quality customer visits, effective pricing policies and comprehensive statistical sales reporting. Developed and implemented an annual sales strategy to meet this goal• Oversaw regional call center’s revenue sales and customer service performance though analysis of customer satisfaction index and active coaching of management and staff to implement corrective measures
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Global Account ManagerLufthansa Cargo May 2002 - Jul 2005• Managed Lufthansa Cargo’s global accounts department for North and South America representing 80% of sales revenues. Fostered relationships with freight forwarders on an executive level • Initiated and negotiated national and international cargo sales contracts worth up to $1,500,000/yr• Created, promoted and enforced corporate policies regarding local management of accounts, streamlining sales issue handling, amplifying client benefits and resolution of accounting disputes• Was regional liaison between global partner management at headquarters in Germany and key accounts in the Americas. Provided monthly qualitative and quantitative reports to both clients and head office including sales figure analysis and recommendations to improve performance on regional and local level
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Western Canadian Account Executive/ Sales ManagerLufthansa Cargo Aug 1998 - Apr 2002• Responsible for air cargo sales on both passenger and freighter aircraft from Western Canada to Europe, the Middle East and South America• Scheduled staff, approved accounts payable, created cost and revenue budgets; oversaw the day-to-day operations of a five-person account service centre• Working with the local freight operations team and suppliers, reviewed processes and procedures regularly and took corrective action to ensure service performance levels remained better than competition • Routinely made sales calls with clients focusing on sales performance and service issues• Introduced new products and services through sales presentations, trade show representation and annual customer appreciation events
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Inland Freight CoordinatorExpeditors International Aug 1997 - Jul 1998- arranged warehouseing, international ground transportation and documentation for JC Penney garments, Mazda automobile parts and other key accounts
Alison Ricker Skills
Alison Ricker Education Details
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International Trade Management -
International Relations -
Little Flower AcademyHigh School Dipolma
Frequently Asked Questions about Alison Ricker
What company does Alison Ricker work for?
Alison Ricker works for Delta Air Lines
What is Alison Ricker's role at the current company?
Alison Ricker's current role is Managing Director - Global Sales Delta Cargo.
What is Alison Ricker's email address?
Alison Ricker's email address is alison.ricker@dlh.de
What schools did Alison Ricker attend?
Alison Ricker attended University Of Valencia, The University Of British Columbia, Little Flower Academy.
What skills is Alison Ricker known for?
Alison Ricker has skills like Logistics, Air Freight, Pricing, Transportation, Supply Chain Management, Negotiation, International Logistics, Freight Forwarding, Airlines, Strategic Planning, Aviation, Export.
Who are Alison Ricker's colleagues?
Alison Ricker's colleagues are Garry Caldwell, Daniel Sira, Ir M., Jeff Pederson, Patrice Weiler, Jason Reed, Kanwarjit Singh.
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Alison Ricker
Results-Driven Professional With A Talent For Analytical Problem-Solving And A Passion For Encouraging Colleagues, Team Building, Customer Service And Continuous Learning.High Point, Nc1dartmouth.edu -
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